Administrative / Office Assistant at Ambassador Worldwide Protection Agency – Cordova, Tennessee

About the Role

Ambassador Worldwide Protection Agency, a leading U.S. Government security contractor, is seeking two detail-oriented and organized Administrative Office Assistants to join our team. This is a "true" office support role focused on the essential daily operations of a private protective agency. The successful candidate will be responsible for maintaining office efficiency, managing complex schedules, and ensuring accurate payroll processing.

Key Responsibilities:

• Payroll & Scheduling: Manage employee schedules for a high-volume workforce using Belfry and coordinate with the payroll department via ADP to ensure accurate and timely compensation.
• Office Administration: Prepare documents, reports, and invoices; manage the ordering of office supplies and maintain organized filing systems.
• Record Keeping: Gather, review, and maintain sensitive records, including supporting documentation, authorizations, and employee license/certification renewals.
• Compliance: Ensure company policies and procedures are followed and maintain strict confidentiality regarding all agency business.
• Operational Support: Conduct research for agency projects and recommend improvements to streamline daily business efficiency.
• Recruitment Support: Assist in the recruitment process and facilitate the onboarding of new personnel.

Requirements:

• Administrative Expertise: Strong knowledge of office operational procedures and record-keeping practices.
• Technical Skills: Proficiency in computer applications, specifically spreadsheets (Excel), word processing (Word), calendar management (Outlook), and database software.
• Software Experience: Experience with Belfry (scheduling) and ADP (payroll) is a significant plus.
• Analytical Ability: Ability to analyze facts, figures, and processes to provide clear and accurate reports.
• Communication & Tact: Excellent written and oral communication skills to interact professionally with both clients and agency personnel.
• Detail-Oriented: A results-oriented mindset with high levels of thoroughness, dependability, and good judgment.
• Adaptability: The ability to learn and adapt to industry-specific laws, regulations, and evolving company policies.

What We Offer:

• Competitive Pay: Commensurate with experience.
• Comprehensive Benefits: Access to Paid Time Off (PTO), health, dental, and vision insurance plans, along with eligibility for performance-based bonuses.
• Professional Growth: Access to ongoing training and development resources within a premier global security agency.
• Commitment to Diversity: AWPA is an Equal Opportunity Employer. We take pride in our veteran-friendly environment and strongly encourage military veterans and former law enforcement professionals to apply.

So that you know, only applicants selected for an interview will be contacted. Thank you for considering Ambassador Worldwide Protection Agency as your next career move.