BSA/Fraud Prevention Assistant at Security Bank of Kansas City – Kansas City, Kansas

If you are someone wanting to make a difference in the communities that we serve and join one of the strongest large banks in Kansas City, then Security Bank of Kansas City has a career for you. In addition to our compensation and benefits packages, Security Bank offers full-time employees 11 paid holidays, rewarding and challenging growth opportunities, generous paid time off and discounted banking services.

Position Summary

The BSA/Fraud Prevention Assistant is an entry-level position which requires a minimum of six months of banking experience. The position is responsible for managing losses and controlling risk to the Bank and its customers due to various aspects of fraud, including check fraud, ATM/debit card fraud, ACH fraud, new account fraud, wire fraud, and mobile deposit fraud. The BSA/Fraud Prevention Assistant will also assist with fraud investigations. The BSA/Fraud Prevention Assistant is responsible for the accurate and timely monitoring and reporting of suspicious customer transactions. This position also performs and reviews various reports; cash, reloadable travel cards, OFAC and working in the Yellow Hammer Fraud Detection System.

Essential Duties & Responsibilities

The duties include but are not limited to the following:

• Actively investigate potential instances of fraud against the bank and its customers.
• Utilize the banks' fraud monitoring systems to review fraud alerts and create cases for investigative and documentation purposes.
• Assist in training opportunities with bank employees on fraud issues and mitigation efforts.
• Provide support to other departments in identifying fraud prevention measures.
• Maintain confidentiality regarding all customer and employee information. Follow established policies and procedures in responding to inquiries and requests.
• Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.
• Manage debit card dispute caseload by researching, gathering information, maintaining documentation, investigating, and tracking. Also, resolving and/or reimbursing disputed errors, and/or unauthorized charges. Communicating with customers throughout the process.
• Receive and answer telephone, email, and occasional face-to-face inquiry regarding customer accounts.
• Review daily reports of large currency transactions. Assist with the timely filing of all required Currency Transaction Reports (CTRs), Suspicious Activity Reports (SARs), Monetary Instrument Logs (MILs), and other BSA recordkeeping requirements.
• Conduct periodic review and analysis of currency, SAR and wire transfer activity to identify and monitor high-risk entities.

Required Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Attainment of this position requires entry to mid-level experience and may be contingent upon successful mastery of the skills and responsibilities inherent in a minimum of 6 months experience in banking or equivalent education.
• Knowledge, skills, and mental development equivalent to the completion of high school.
• Ability to learn and understand the various aspects of the banking industry.
• Must be alert, attentive, detail oriented and show accuracy in following tasks/instructions.
• Good communication skills and have the ability to understand banking concerns of customers.
• Must have observation skills and the ability to assist and speak with customers.
• PC experience, especially in using Silverlake, MS Excel spreadsheets and MS Word documents.
• Some typing skills.
• In addition to possessing the skills necessary to perform the job, the employee must be willing and able to demonstrate these skills by coming to work on a daily basis.

Physical Demands & Work Environment

• Physical Demands: While performing the duties of this job, the employee is regularly required to walk, talk, see and hear. The general level of physical activity would be defined as sedentary. The employee is occasionally required to stand and frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Regular attendance and punctuality are necessary and essential functions.
• Cognitive/Mental Requirements: While performing the duties of this job, the employee is required to comprehend and use basic language, either written or spoken, to communicate information and ideas, both simple and complex. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations; also requires use of problem-solving skills including formulating and applying appropriate course of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying and dividing or more complex quantitative calculations.
• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.

Other Information:

Accommodations will be made to allow for meeting requirements when it does not place an "undue hardship" on Security Bank of Kansas City.

Statements included in this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements are not intended to be construed as an exhaustive list of responsibilities, duties and skills required.

Security Bank of Kansas City is an Equal Opportunity/Affirmative Action employer.