Customer Service/Route Settlement at Prairie Farms Dairy, Inc. – Hazelwood, Missouri

Job Description: Route Accounting Clerk / Order Entry Clerk

The Customer Service / Route Accounting Clerk responsibilities, Accounts Receivable include but are not limited to the following:

The primary responsibility of the Customer Service / Route Accounting Clerk's duties will include data entry and auditing of route drivers’ sales receipts. Extensive use of ten-key calculators and computers will occur and is necessary to have this skill.

The successful candidate will be a self-starter and be able to work without direct supervision. It is imperative that he or she can work well with numbers and be proficient with and enjoy detail work. He or she will be required to proficiently operate a ten-key calculator and perform data entry on a computer. A working knowledge of Excel is preferred. The candidate will also be able to communicate effectively both verbally and in writing, as well as, have a good telephone voice and a pleasant disposition. Also, the candidate should be able to work well with others in order to coordinate activities with other departments and supervisors.

Requirements:

• Receive and input customers’ orders, mostly from phone.
• Invoice customers or request credits
• Communicate with shipping and the customer on order changes
• Communicate with the customer on delayed deliveries or out of stocks
• Interact with customers, relay customer concerns to Sales department
• Fax proper paperwork back to customers who request documentation or email

Essential Skills and experience:

• High School Diploma
• 1+ years’ experience in customer service with computer applications experience preferred
• Basic computer skills, (word processing, data base, spreadsheets)
• Proficiency in ten key calculator required, and typing preferred
• Maintain working knowledge of Excel and other applications as needed for data entry
• Skilled in performing work requiring attention to detail
• Ability to communicate effectively by phone and email
• Excellent organizational skills, strong work ethic and detail oriented
• Ability to multi-task & coordinate multiple projects
• Possess high degree of professionalism, adaptability and customer service skills
• Ability to work with others and communicate with multiple departments and all levels of management
• AS400 Knowledge (Not required but prefer)

Office located in Hazelwood, MO

Background check required

Must pass pre-employment physical and drug test

An Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.