RN Clinical Lead / Nurse Manager (Outpatient) TRUE HEALTH NY at True Health NY – Queens, New York

TRUE HEALTH NY is a growing, multi-site outpatient medical group providing Internal Medicine and OB-GYN services across Queens, Brooklyn, and Long Island. We are seeking an experienced Registered Nurse (RN) to serve as Clinical Lead / Nurse Manager, responsible for overseeing clinical operations, nursing staff, and clinical workflows across our outpatient sites.

This is a hands-on leadership role focused on clinical quality, staff performance, patient safety, and provider support—not a hospital bedside role.

• Serve as the clinical authority for nursing standards across all sites

• Oversee RN/LPN/MA clinical workflows and scope adherence

• Manage OB-GYN triage protocols (pregnancy calls, labs, urgent escalations)

• Supervise clinical procedures support (injections, EKGs, ultrasounds, labs)

• Ensure proper documentation, charting standards, and follow-ups

• Act as escalation point for clinical issues before provider involvement

• Supervise and mentor MAs, LPNs, and RNs

• Lead onboarding, competency assessments, and retraining

• Address performance issues, clinical errors, and workflow gaps

• Collaborate with administration on staffing needs and coverage planning

• Promote accountability, professionalism, and consistency across sites

• Standardize clinical workflows across all locations

• Reduce provider interruptions through better triage and delegation

• Ensure compliance with NY State regulations and practice protocols

• Support quality improvement initiatives and patient experience goals

• Serve as liaison between providers, administration, and clinical staff

• Work closely with Medical Director, providers (MDs/NPs), and practice leadership

• Support new services, procedures, and clinic expansions

• Assist with policy rollout and clinical SOP implementation

• Active Registered Nurse (RN) license – New York State

• Minimum 5–10 years clinical experience, preferably outpatient

• Strong background in OB-GYN and/or Internal Medicine

• Proven leadership or supervisory experience

• Excellent communication, organization, and decision-making skills

• Comfortable enforcing standards and giving direct feedback

• Prior Nurse Manager / Clinical Lead experience

• Multi-site outpatient experience

• Familiarity with EMRs (eClinicalWorks or similar)

• Experience training MAs/LPNs in outpatient settings

• Full-time, primarily weekday schedule

• Travel between Queens, Brooklyn, and Long Island sites as needed

• Limited direct patient care; focus on leadership and oversight

• Competitive salary (commensurate with experience)

• Health, dental, vision insurance

• Paid time off and paid holidays

• Long-term leadership growth opportunity within a physician-led practice

• Physician-led, mission-driven outpatient group

• Direct impact on clinical quality and staff culture

• Opportunity to build and shape clinical systems

• Stable, long-term leadership role with growth potential