Parts Coordinator in Wentzville, Missouri at Luby Equipment LLC

About Luby Equipment LLC

At Luby Equipment, we’re more than a dealer. We’re your partner in success. We offer industry-leading machines from CASE, Takeuchi, and Hitachi (Landcros), plus attachments and work tools to match any job. From earthmoving equipment to specialized setups, we make sure you have the right machine for every application.

Summary: The Parts Counterperson is responsible for developing, maintaining, and interacting with new and existing customers to service and increase the company’s customer base and to achieve parts, sales, rental, and service goals. This position is for our Fenton, MO location.

Responsibilities:

Primary focus is the Parts Department:

• Assists walk-in customers and callers with counter parts sales and technical support

• Prepare and process paperwork for parts transactions

• Sell and order parts

• Entering transactions into the company’s business system and ensuring accurate invoicing

• Assist answering branch telephone calls as needed

Other responsibilities include:

• Oversee daily operation of the branch office

• Work with customers on quoting and invoicing service work and rentals

• Work with suppliers ordering parts, diagnosing service, filing warranty claims

• Open work orders, track labor and parts, dispatch technicians, close work orders

• Open, maintain, and invoice rental contracts

Requirements:

• One to three years’ experience in parts sales / customer service including background in transaction coordination

• Knowledge of construction equipment

• Capabilities in the use of standard desktop applications such as Microsoft Office and knowledge of typical dealer business systems

• Excellent interpersonal skills with strong written and oral communication skills

• Team player with an orientation to monitoring transaction details