Human Resources Support Coordinator in Washington, District of Columbia at Friendship Place

Position Title: Human Resources Support Coordinator

Reports to: Human Resources Director, with accountability to the CFO for assigned payroll and finance-related responsibilities.

Location: Hybrid-Remote with the ability to travel to the location.

Hours: Flexible, 25 – 28 hours/week - This position offers flexibility in scheduling and work location; however, the employee must consistently meet the operational demands, timelines, and service needs of the organization and employees. Flexibility is expected to align with business priorities, deadlines, and responsiveness requirements.

Status: .6 - .7 FTE, Non-Exempt, 25-28 Hours/Week

Starting Wage Range: $26.00 - $30.00/hour

Our Core Values: Friendship Place is a Person-First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to perform their job duties in a manner consistent with our core values.

Position Summary

The HR Support Coordinator requires a high degree of professionalism, communication, accountability, and mutual respect when providing operational and administrative support across Human Resources, payroll, and business functions to help ensure the organization's efficient day-to-day operations. This role is responsible for coordinating a variety of HR processes, supporting employee lifecycle activities, serving as backup support for payroll administration, and assisting with finance- and operations-related projects as assigned.

The HR Support Coordinator requires strong organization skills, attention to detail, discretion with confidential information, and the ability to manage multiple priorities while providing responsive and professional internal support.

Essential Functions of Successful Job Performance

• Provide support for HR initiatives, Finance functions, audits, compliance activities, and departmental projects.
• Assist with preparing and processing employment-related documents.
• Coordinate, monitor, and oversee all employee background clearances in accordance with organizational policies, contractual requirements, funding source expectations, and applicable regulations through the hire process.
• Ensure all employees maintain required background clearances, certifications, and compliance documentation throughout employment, including tracking renewal deadlines, re-screening requirements, and follow-up actions as required by the organization and contract.
• Maintain accurate and organized employee personnel files in compliance with organizational policies, contractual requirements, and applicable regulations, ensuring personnel records are complete, current, and appropriately documented
• Assist with scheduling onboarding appointments, orientations, and employee meetings as needed.
• Support recruitment activities by posting positions and assisting with extending and tracking position offers.
• Maintain HR databases, spreadsheets, and tracking logs to ensure accurate employee information and compliance documentation.
• Provide backup support for payroll processing, including assisting with timekeeping reviews, payroll changes, and coordination with Finance to ensure accurate and timely payroll administration, as well as assisting with program/software improvements.
• Monitor and support credit card program compliance by reviewing transactions, ensuring proper documentation and coding, and assisting with adherence to organizational policies and audit requirements.
• Must demonstrate integrity, accountability, and professionalism in in-office and remote work by accurately documenting time worked, maintaining productivity during scheduled hours, remaining responsive and available, and ensuring honest reporting of work activities and job performance.
• Attend and participate in supervision meetings, staff meetings, agency training, and professional training and conferences as required, and seek out opportunities for professional development.
• Assist with special projects and other duties as assigned to support operational and organizational needs.

Essential Competencies and Work Expectations for All Staff

Communication: Employee must:

• Demonstrate strong intra- and interpersonal communication skills, with the ability to effectively express ideas and needs. This includes the ability to communicate clearly and respectfully with clients, colleagues, and supervisors
• Demonstrate active listening, emotional awareness, and the ability to adapt their communication style to different individuals and situations.
• Demonstrate exceptional communication, responsiveness, and professionalism, including timely responses to emails, phone calls, messages, and other forms of communication within established organizational timeframes.
• Understand that timely communication is an essential function of the position, and failure to maintain consistent communication may impact performance expectations.

Accountability: Employee must:

• Demonstrate a high level of accountability, including ownership of responsibilities, meeting deadlines, following through on commitments, and accepting constructive feedback.
• Be committed to Growth and Development and strive to build knowledge, skills, and best practices.
• Maintain consistent attendance, dependability, and follow-through, recognizing reliability as a critical function of the role.
• Demonstrate a strong work ethic, including integrity, honesty, professionalism, confidentiality, and accountability for actions.
• Work successfully in a team environment and independently.

Respectful Workplace: Employee must:

• Treats all individuals with dignity, professionalism, and respect, including coworkers, supervisors, participants, vendors, and community partners.
• Demonstrates emotional professionalism, including the ability to communicate professionally appropriately during conflict or challenging situations.
• Contributes to a positive, respectful, and collaborative work environment, free from hostility, intimidation, gossip, disruptive conduct, or unprofessional interactions

Background and Qualifications:

• High school diploma or equivalent required; associate degree in Human Resources, Business Administration, or related field preferred.
• 3 years of experience providing human resources support is required.
• Certifications: SHRM, PHR, CPP preferred
• Experience and proficiency with Microsoft Office applications, and using payroll and HRIS/timekeeping systems are required. Experience with Adobe Pro's advanced features is a plus, but not required.
• 5+ years of direct payroll experience in a multi-state or mid-sized organization, with a working knowledge of payroll compliance requirements, including wage-and-hour laws and tax withholding regulations, required.
• Experience supporting finance functions such as reconciliations, reporting, journal entries, and audit preparation, along with knowledge of accounting and program/general ledger structures, is a plus.
• Non-Profit experience is highly preferred.
• Strong organizational skills and attention to detail are required
• Ability to prioritize tasks, manage deadlines, and adapt to changing operational needs.
• Requires a private, secure workspace and reliable internet access to perform the job.

Background Checks: This position is subject to successful completion of background investigations as required by contract and applicable law, which may include but are not limited to state and federal criminal history checks, fingerprint-based checks, child/adult protective services registry checks, and other required program-specific or funding-source clearances. Continued employment is contingent upon maintaining required clearances throughout employment.

Other Details:

Application Deadline: This job is open until filled or until the hiring manager determines they can no longer accept applications.

Compensation: The hiring pay range is $26.00- $30.00 per hour. The starting hourly wage is based on a step system. A candidate’s starting pay is determined by meeting the basic position requirements and current completed education, credentials, and work experience. Please note: The step system is set and not open to pay negotiation.

Benefits: Accrued sick and vacation leave. Dental and Vision option.

Equal Opportunity Statement: We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law.

Reasonable Accommodation Statement Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact human resources at humanresources@friendshipplace.org