Logistics Analyst in Santa Ana, California at FirstElement Fuel
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Job Description
We have an exciting opportunity for a Logistics Analyst to join our FirstElement Fuel Team as we grow our operational needs. The right candidate will perform well under pressure, manage tight deadlines effectively, and respond quickly to changing priorities. This role requires weekend coverage as part of the regular schedule, with a workweek of Thursday through Monday. Weekend hours are expected to be fewer than eight hours per day, with some flexibility; however, phone coverage during that time is essential. Employees will have one weekend off per month.
KEY RESPONSIBILITIES
Core Logistics Operations:
- Oversee 3PL carriers managing liquid and gaseous hydrogen transport, ensuring timely, compliant, and cost-efficient delivery.
- Track FirstElement Fuel–owned tanker trailers for DOT compliance, maintenance, and operational readiness.
- Organize delivery priorities, coordinate with station maintenance schedules, and maintain adequate fuel levels across all network stations.
- Manage hydrogen trucking logistics for active infrastructure expansion projects, including the FirstElement Fuel Hub.
- Monitor daily delivery performance, offloads, and exceptions, ensuring transparent and proactive communication with stakeholders.
Performance & Data Analysis:
- Analyze station usage patterns and forecast demand based on historical and network data.
- Maintain reporting on hydrogen movements, carrier KPIs, and cost metrics to improve forecasting accuracy and support billing reconciliation.
- Prepare daily, weekly, and monthly dashboards measuring on-time delivery, capacity utilization, and efficiency improvements.
- Apply Excel-based models and emerging digital tools to optimize routing, scheduling, and resource allocation.
Partnership & Communication:
- Meet regularly with 3PL partners to review service quality, safety, cost efficiency, and compliance.
- Collaborate with internal teams (Engineering, Sales, Operations, Safety, Construction) to align logistics with project and customer requirements.
- Act as a primary escalation point for delivery issues, equipment delays, or station supply challenges.
- Coordinate driver training and reinforce safety best practices with all carriers and partners.
Continuous Improvement:
- Champion logistics process and technology improvements to enhance visibility, accuracy, and performance.
- Support integration of logistics data into enterprise systems (ERP/TMS/BI dashboards).
- Contribute to developing SOPs, KPIs, and standard reporting packages to support scalability within commercial operations.
Leadership & Growth:
- Serve as the internal subject matter expert for specialized Hydrogen Logistics.
- Demonstrate capability to grow with the company, expanding scope as operations scale.
Desired Skills/Knowledge:
- Bachelor's Degree Engineering, Business Administration or related field - is preferred.
- Flexibility and ability to maintain a professional demeanor when dealing with short deadlines, sensitive service issues, and emergency situations
- Proven time management, scheduling and prioritization skills.
- Strong problem-solving management and interpersonal skills.
- Excellent written/verbal communication and interpersonal skills.
- Ability to work a non-standard work schedule in a 24x7 operation.
- Microsoft Office skills
Schedule + Benefits:
- Travel time: It is anticipated that 10% of the work time will be spent in the field.
- Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, and 401(k) Plan.
Salary Range: $70,304 to $80,304 per year.
FirstElement Fuel is an Equal Employment Opportunity employer and does not discriminate in recruiting, hiring, training or promoting, on the basis of race, ethnicity, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, physical or mental disability, pregnancy, medical condition, age, U.S. military or protected veteran status or political affiliation. We maintain a drug-free workplace and perform pre-employment substance abuse testing. We also perform employment background checks.