Patient Coordinator at Roos Orthodontics in Redmond, Washington at Roos Orthodontics

At Roos Orthodontics, we believe in more than just creating beautiful smiles.

We exist to make people’s lives better. We are relentless in this pursuit. Because of this mission, we are looking for someone special to join our orthodontic team in our front office scheduling and communications team.

Website: https://roosortho.com

Our Patient Coordinator is often the first voice and first smile our patient's experience. If you are friendly, organized, love helping people, and are excited to learn the business of orthodontics, this could be the perfect opportunity for you.

Come join our 5-star rated practice and be part of a team that truly enjoys working together while making a difference in patients’ lives.

Full-time position: Monday – Thursday | 8:00 AM – 5:00 PM - Enjoy a three-day weekend every week!

What You'll Do:

In this role, you will help ensure every patient has an exceptional experience from start to finish. Responsibilities include:

• Scheduling appointments for both new and existing patients in person and over the phone
• Greeting and assisting patients and families as they arrive
• Managing front office communications and patient inquiries
• Taking payments and entering patient information into the system
• Supporting appointment coordination and office workflow
• Assisting with various front office communications and administrative tasks
• Helping maintain the positive, welcoming atmosphere our patients love

What We're Looking For:

• Friendly and professional demeanor
• Strong communication and customer service skills
• Organized and comfortable working with computers
• Ability to multitask in a busy orthodontic office
• Willingness to learn the business of orthodontics
• A team player who enjoys creating a great experience for patient
• Dental or orthodontic experience is helpful, but a great attitude and willingness to learn are just as important

Benefits:

We value our team and offer a strong benefits package for full-time employees:

• Medical insurance
• Dental insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• Additional team perks and benefits

If you’re ready to join a team that loves helping people and creating confident smiles, we’d love to meet you. Apply today!