Accounts Receivable Representative in St. Louis, Missouri at EBS Recruiters LLC

Our client is seeking an Accounts Receivable Representative to manage customer accounts, collections, cash application, invoicing, and account reconciliations in a fast-paced environment. This role requires strong attention to detail, excellent communication skills, and the ability to effectively manage high-volume transactions while partnering with customers and internal teams to resolve billing and payment issues.

Key Responsibilities

• Manage a high volume of collection calls and customer communications to ensure timely payment of outstanding balances
• Generate and distribute customer invoices accurately and on time
• Investigate and resolve billing discrepancies and customer disputes
• Apply and reconcile customer payments, including lockbox, credit card, and other payment methods
• Perform month-end account reconciliations and resolve discrepancies prior to reporting deadlines
• Partner with internal departments to research and resolve billing and account issues
• Process credit card transactions, declines, chargebacks, prepayments, and related activities
• Process and apply credit memos in accordance with company policies
• Manage daily credit holds by securing required payments and documentation
• Maintain accurate account records and support special projects as needed

• 3+ years of accounts receivable, collections, or related accounting experience
• High school diploma required; Associate’s degree in Accounting, Finance, or related field preferred
• Strong proficiency in Microsoft Excel and Word
• Experience with 10-key data entry
• Experience with ERP or accounting systems preferred
• Strong analytical, problem-solving, and reconciliation skills
• Excellent organizational and time management abilities
• Strong written and verbal communication skills
• High level of accuracy and attention to detail
• Ability to work independently and collaboratively in a team environment