Quality Assurance Coordinator at RecSol Recovery Solutions, LLC – INDIANTOWN, Florida

Join our team as a Quality Assurance Coordinator, where you’ll help ensure our programs, policies, and patient care practices meet the highest standards of quality, safety, and regulatory compliance. In this role, you’ll partner with clinical, operational, and leadership teams to monitor performance, support accreditation readiness, and drive continuous improvement across the facility.

What You’ll Do

Quality Monitoring & Compliance

• Coordinate quality assurance and compliance activities across departments to meet accreditation standards, HIPAA requirements, and licensing regulations
• Conduct audits of medical records, patient observation processes, and quality indicators to identify trends, risks, and opportunities for improvement
• Maintain documentation and reporting needed for surveys, audits, and regulatory reviews
• Assist with incident investigations, root cause analyses, and corrective action planning

Patient Observation & Safety Oversight

• Monitor compliance with patient observation and safety plans, ensuring timely reviews and documentation
• Evaluate observation events to identify patterns, trends, and risks, and communicate findings to leadership
• Review daily event reports and collaborate with clinical teams to reduce adverse incidents and improve outcomes
• Support leadership and nursing teams by providing observation performance data and actionable insights

Data Analysis & Performance Improvement

• Aggregate and analyze data to develop dashboards, scorecards, and reports highlighting quality trends and KPIs
• Monitor performance indicators such as patient safety, infection control, readmissions, and medication events
• Assist in developing and implementing performance improvement initiatives
• Educate staff on quality practices, compliance standards, and audit expectations

Systems & Technical Support

• Manage the patient observation platform within the EHR system, ensuring accurate and timely documentation
• Provide first-line support to staff using the observation system and coordinate with IT for issue resolution
• Train staff on observation tools, reporting processes, and documentation expectations

What We’re Looking For

Education
• High School Diploma or equivalent (required)
• Bachelor’s degree (preferred)

Experience
• Minimum of two (2) years of quality assurance experience (required)
• Proficiency in Microsoft Office Suite (required)
• Experience in a hospital or healthcare environment (preferred)

Licenses/Certifications
• Certified Professional in Healthcare Quality (CPHQ) or similar certification (preferred)

Why Join Us?

As a Quality Assurance Coordinator, you’ll play a critical role in strengthening compliance, improving operational processes, and supporting high-quality care delivery. This position offers the opportunity to collaborate with leadership, influence system improvements, and make a measurable impact on patient safety, staff performance, and organizational outcomes.Ready to bring your quality expertise to a team focused on excellence and continuous improvement? Apply today!Top of Form

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Perks and Benefits

In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing, including:

• DailyPay
• Tuition Assistance
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Pet insurance
• Discount and reward programs for Theme Parks & Attractions, Hotels, Rental Cars, Water Parks, Virtual Events & Shows, Movie Tickets, Gift Cards, and more.

*Eligibility for perks and benefits varies based on employee type and length of service.

You Matter

From top to bottom, we are a company of caregivers. If there is one unifying characteristic of everyone at Recovery Solutions, it is the deep desire to make a difference by helping society’s most vulnerable and often overlooked individuals.? Every day our team has the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most.

For those of you whose calling it is to serve others, this is your moment. Your chance to join our family and be a part of our mission to care for those desperately in need, and to do your part to heal the world, one patient at a time.

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

We are an Equal Employment Opportunity Employer

We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

We are an Affirmative Action Employer in accordance with applicable state and local laws.