Quality Assurance Analyst in Pittsburgh, Pennsylvania at University of Pittsburgh

Quality Assurance Analyst

SVC HS Information Technology - Pennsylvania-Pittsburgh - (26005542)

The University of Pittsburgh Health Sciences IT is seeking an IT Quality Assurance Analyst to join our team. You will become part of a vibrant team, testing applications, programs, and data warehouse solutions across Health Sciences IT, writing and executing test cases, tracking defects through resolution, and maintaining clear, accurate documentation of testing scope and results.

On a day-to-day basis, you will collaborate closely with developers, business analysts, project managers, and the offices that rely on these systems. Some of your work will follow a planned testing schedule tied to system releases, while other tasks will involve validating data as it moves through our data warehouse and reporting systems, or investigating issues reported by users and determining whether the root cause is a defect, a data problem, or a training need. Under the guidance of the QA manager, partner with developers, business analysts, and functional users across campus departments to resolve defects and clarify requirements. You will attend project and sprint meetings, document changes to requirements, and flag any impact to existing test plans. You will recommend improvements to test coverage and QA processes to strengthen the overall testing lifecycle. This is an excellent opportunity for a detail-oriented professional who reads requirements carefully, documents work thoroughly and is comfortable asking clarifying questions until requirements are fully understood. Communicate testing status, risks, and blockers to the QA manager in a clear and timely manner. We are especially interested in candidates who have strong problem-solving and communication skills, along with experience working with automated testing tools, data warehouse or data testing, and defect-tracking systems.

Strong candidates will bring solid problem-solving and root cause analysis skills, along with strong verbal and written communication skills. Candidates must be able to work independently with limited supervision, function well as part of a team, and communicate effectively with both technical staff and non-technical end users across the University.

Requirements:

Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field is required; an equivalent combination of education and relevant work experience will also be considered. A minimum of two years of experience in software quality assurance or software testing is required. Candidates must be able to write and execute test cases, document results clearly and accurately, and work effectively within a defect tracking system. Candidates must also be able to write SQL queries against Oracle or Microsoft SQL Server to validate data, compare results, and confirm accuracy between application and database records.

The following are highly preferred in a candidate:
• Experience with data warehouse and web application testing, along with a background in both manual and automated testing
• Experience writing queries against modern data platforms such as Microsoft Fabric or Snowflake

Job Summary

Analyzes more complex business needs and recommends solutions. Follows testing specifications, conducts quality improvement testing, and documents procedures and recommendations. Assists more senior business analysts with portions of more complex projects.

Essential Functions Review business and technical requirements for assigned university systems and projectsDevelop test cases and test plans based on approved requirements for administrative, academic, or student-facing systemsValidate that application functionality aligns with approved business and technical requirementsPerform functional, regression, integration, and user acceptance testing to ensure system reliability and data integrityBuild and maintain automated test cases, reviewing automated run results and adjusting scripts as systems evolveLog defects in Jira, track them through resolution, and retest fixes prior to release to ensure a smooth rollout for end usersWrite SQL queries against Oracle and SQL Server databases to validate back-end data and confirm accuracy between application and database recordsValidate data accuracy across source systems, applications, and reportsPerform root cause analysis on reported issuesMaintain current test documentation in Confluence and SharePoint to support knowledge sharing across the IT teamPerform other duties as assigned by the QA manager
Physical Effort

Light physical effort is required. Duties are primarily sedentary in nature and performed at a desk, involving extended periods of computer use. The role may occasionally require moving objects weighing up to 25 pounds.

Assignment Category: Full-time regular

Job Classification: Staff.Information Technology Quality Assurance Analyst II

Job Family: Information Technology

Job Sub Family: Quality Management Solutions

Campus: Pittsburgh

Minimum Education Level Required: Bachelor's Degree

Minimum Years of Experience Required: 2

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: 8am-4:30pm; in office Tuesdays, Wednesdays and alternate Thursdays

Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range: TBD Based Upon Qualifications

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: Not Applicable

Required Documents: Resume

Optional Documents: Not Applicable