Security Officer - Christian Ministry in Dallas, Texas at OurCalling

We request that you submit both a resume and cover letter that demonstrates your interest and qualifications for working in a ministry position and the position that you are applying for. You will not be considered without both. Please see requirements below.

At OurCalling, our work is rooted in the Gospel and powered by innovation. We are a Christ-centered ministry where every job is a ministry position.

We serve individuals experiencing homelessness and crisis through our Street Outreach and Navigation Center, walking with them on a journey from the streets toward hope, stability, and transformation. We meet each person with grace, accountability, and personalized care. We believe that healing happens through trust, relationship, and the hope of Jesus. Powered by innovation, we go beyond meeting immediate needs to create real solutions that help end homelessness one life at a time. Our commitment is to restoration, not relocation, as we help our neighbors discover a sense of belonging, purpose, and a healthy community. Our aim is to help our neighbors walk with Jesus and take the next steps toward living in healthy community.

Our culture is welcoming, intentional, hopeful, and adaptable. We innovate with courage, serve with humility, and hold firm to the belief that every guest, volunteer, donor, staff member, and partner who walks through our doors is made in the image of God. Our staff is diverse, comprising individuals from various backgrounds and experiences. Grounded in the Gospel, we are committed to loving our neighbors with compassion, accountability, and a dedication to lasting change.

Job Summary and Responsibilities: The Security Officer (SO) role is a full time position that reports to the Security Manager. The SO’s primary responsibility will be to provide security coverage during OurCalling’s normal service hours Monday through Saturday each week. The SO will be a minimum Level III licensed officer as part of the Security team and is responsible for maintaining an environment conducive to safety. All Security Team members are considered the “first-responders” to any security-related issue including proactively protecting our guests, staff, and volunteers from threatening behaviors. Responsibilities also include operating or utilizing all security protocols, procedures, and support systems including security technologies, in a manner that is consistent with the mission of our ministry. The position will be 40 hours per week.

Other responsibilities will include the following:

• Protect guests, staff, volunteers, and visitors on premises and during entry and exiting off of the property
• Patrol, secure, and conduct regular checks of the entire OurCalling premises
• Remain vigilant of and investigate suspicious activity
• Write detailed reports including incident reports, suspicious activities reports, and other reports as necessary
• Proficiency with technology for data entry, recordkeeping, writing reports, etc.
• Report maintenance issues or hazards
• Use de-escalation tactics, including appropriate physical force when necessary, to maintain peace and order
• This position requires some Saturdays and evenings to accommodate the ministry schedule
• Work overnight shifts for inclement weather days according to OurCalling protocol
• Always represent the ministry as a disciple of Christ

Experience/Background:

• High school graduate or equivalent, required
• Minimum 2 years’ experience as licensed Level III security officer
• Proof of licensure and training for each apparatus in tool belt
• Up-to-date firearm, safety, and apparatus trainings

Skills and Abilities:

• Excellent organizational skills and detailed-oriented
• Efficient problem solver and effective working across departmental lines
• Excellent time management skills
• Flexible in a busy and fast-paced environment
• Excellent listener with strong interpersonal communication skills
• Comfortable working collaboratively
• Ability to stand for long periods of time and work overnight shifts, as needed

Our Benefits: We offer an excellent Total Rewards benefit package that includes over 3 weeks’ Paid Time Off plus Holidays to start, as well as Health Reimbursement Benefit of up to $800 per month, Parental Leave, Life Insurance, Retirement Plan with matching, and more.