Security Officer at The Outlook at Windhaven – PLANO, Texas

This summer, Forefront Living is opening up a brand-new CCRC located in Plano, TX called The Outlook at Windhaven. Our mission is to come together and make each moment matter for those we serve. The Outlook at Windhaven family is looking for individuals who want to be a part of our team and help continue our mission.

With a shared legacy in business and healthcare innovation, our family of care-oriented organizations blends values built on compassion and faith with high-quality senior care - long-term care, Alzheimer's and memory care, skilled nursing and rehabilitation therapies, hospice, and palliative care.

The Outlook at Windhaven leadership is looking for talented individuals to be part of the team as a Security Officer this summer!

ESSENTIAL DUTIES

• Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better
• Is friendly and courteous to residents, patients and co-workers
• Ensure resident/patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards
• Maintain good attendance record
• Patrol grounds to ensure no one is on the property without permission
• Stays in contact with receptionist and other personnel to ensure safety of property
• Reacts to 911 calls to meet ambulance or fire department at the front gate and escort them to the appropriate building
• Assists residents who need special care to navigate the property
• Other duties as assigned

MINIMUM QUALIFICATIONS

• High school diploma or equivalent
• Excellent verbal and written communication skills in the English language
• Must be able to adjust to changes in shift schedule
• Must be capable of passing an FBI background investigation to facilitate licensing by the Texas Department of Public Safety, Private Security Bureau
• Previous experience with security/ or other building services required
• Able to communicate with the elderly population, other staff members, and visitors
• Ability to effectively resolve problems
• Ability to gain trust of the resident population
• Ability to react quickly to unknown circumstances and remain calm
• Ability to perform Essential Duties
• Genuine caring for and interest in the care of mature adults, persons with disabilities and hospice patients
• Ability to perform work tasks within the Physical Demand Requirements
• Ability to comply with the Resident Bill of Rights and Employee Responsibilities
• Ability to comply with organizational and departmental safety policies and procedures

#FFL