Dental Receptionist - Queen Street Dental Centre at 123Dentist – Toronto, Ontario

The team at Queen Street Dental Centre located in Toronto, Ontario are looking for a passionate, hard-working Dental Receptionist on a full-time basis.

The ideal Dental Receptionist for our team enjoys working collaboratively with others and behind the scenes to organize, implement systems and structure and ensure the practice runs efficiently.

Queen Street Dental Centre is nestled in the vibrant community of Leslieville, in downtown Toronto. We are a busy, multi-disciplinary office providing a full spectrum of dental services.

At Queen Street Dental Centre, we put our patients’ health, happiness and trust first. We provide a welcoming atmosphere that makes our patients and staff feel safe and comfortable in our office. We are a neighbourhood clinic that treats patients as individuals and we get to know each and every one of them.

We are currently looking to fill a full-time position for a receptionist who will be part of our amazing team at QSDC. You will represent our dental practice at our front desk and be part of a highly capable and dynamic administrative team supporting our clinic’s operations.

The perfect candidate for this role will be a highly organized and personable individual with a strong customer/patient focus.

RESPONSIBILITIES:

· Greet patients and follow appropriate health screening procedures

· Accountable for managing and appropriately optimizing appointment schedules

· Answer telephone, respond to emails and voicemails in a timely manner

· Establish and maintain patient records

· Obtain patients' dental records from other offices

· Manage inbound and outbound lab cases and invoices

· Prepare daily, weekly and monthly reports as directed

· Ensure all patients have next appointment scheduled

· Make outbound reactivation calls

· Process inbound and outbound mail and courier deliveries

· Collect and accurately record payments from patients

· Submit electronic claims to insurance providers

· Other assignments from our treatment coordinator and office manager

QUALIFICATIONS:

· You are above else a team player

· You are highly organized

· You are a people person

· 1-2 years experience in a dental office preferred

· Experience with Abeldent software preferred

· Experience working with external vendors (Insurance companies, labs)

· Proficient in Excel and other MS Office programs

WHAT WE ARE OFFERING:

• Full-time position status
• Permanent employment
• Transit accessible
• Continuing education
• Opportunity for professional advancement
• Mentorship and training from highly skilled, experienced dental professionals; a great opportunity to grow and excel
• Collaborative team and environment to help you succeed as a Dental Administrator/ Administrative Assistant. Working at Queen Street Dental Centre you will experience a team-oriented environment as it is a massive part of who we are

SCHEDULE:

• 30-36 hours per week
• Monday 9-5
• Wednesday 1-8
• Thursday 1-8
• Friday 9-5
• Saturday 9-3 (every 3rd Saturday)

WHAT WE ARE LOOKING FOR:

• Experience with dental practice management software such as Abeldent LS+ is considered an asset
• Demonstrated ability to communicate effectively with patients and families
• Customer service mindset

We are an equal opportunity employer committed to diversity and inclusivity. Accommodations are available upon request throughout the recruitment process.

Open role for an existing vacancy

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

JOB ID: 11297