Manager on Duty in Flint, Michigan at YMCA of Greater Flint

The Site Lead will provide exemplary service to staff, members and prospective members, demonstrating good human relation skills, community building, and play a key role in promoting culture that amplifies the member's experience. Supervise facility operations to ensure a safe and healthy environment for employees, members, and guests to be, belong, and become. Provides administrative support to create an optimal experience for guests.

Essential Duties and Responsibilities:

• Promotes a team environment through a positive approach in supervision, assistance, coaching for member experience, communication, and interactions with others.
• Engage people through in ways that:

Welcome: Smile, greet people by name, introduce yourself.

Connect: Ask questions, share stories, introduce people to other staff and members.

Support: Affirm and encourage staff and members

Invite: Share opportunities to get involved and give back to the community

• Follows and enforces all YMCA policies, rules, regulations and procedures, including emergency and safety procedures.
• Attend all staff meetings and trainings as required.
• Responds to and reports any emergencies, accidents, or incidents. Complete incident and accident reports as necessary.
• Be responsible for the opening and closing of the facility, ensuring that the facility is ready for members at opening and safely secured nightly.
• Report to custodial staff or maintenance director any repairs are needed, lights out, etc.
• Substitute for other custodial staff or front desk staff when needed.
• Inform appropriate staff when issues arise in the building requiring additional attentio
• Maintain and oversee daily mechanical building operations and respond as needed.
• Perform security duties as needed in the building and on the property, using self-judgment on issues that may arise.
• Serve as a liaison between members, guests and staff and address any concerns or issues that may arise.
• Other duties as assigned.

Child Abuse Prevention Duties

• Adhere to policies related to boundaries with children.
• Attend required abuse risk management training.
• Report suspicious and inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.
• Adhere to job specific abuse risk management responsibilities.
• Ensure unused rooms and closets remain locked; routinely monitor high-risk locations (locker-rooms and bathrooms), etc.
• Ensure children are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc.

• At least 18 years of age
• High School Diploma or GED required
• CPR/AED and First Aid certifications or obtaining within first 2 days of hire
• Work effectively under stress
• Make good decisions and judgments
• Work well with people in ways that promote our cause
• Engage people in cause driven way-welcome, connect, support, invite
• Operate powered equipment
• Proficient in operating a computer
• Speak clearly. Speak fluent English
• Read & write English
• Bend/stoop/twist/push/pull
• Use cleaning chemicals
• Use pool chemicals
• Lift over 50lbs
• See clearly
• Work in air-conditioned and non-air-conditioned area
• Work outdoors in sunlight, with pollens
• Work in high humidity
• Work in areas with noise level over 50 decibels