Training & Onboarding Specialist in Phoenix, Arizona at Moxie Pest Control

$20-$21/hour + Full Benefits + Paid Training

Professional training changes outcomes. We’re hiring a Training & Onboarding Specialist who believes professionalism, accountability, and consistency matter and we’ll give you the systems and leadership support to do it well.

This is a stable full-time position with opportunities to grow into senior training or operations leadership roles.

At Moxie Pest Control, we’re building a team of dependable, professional people who care deeply about developing others and creating a strong employee experience from day one.

No pest control experience needed, we’ll train you.

• Structured training systems and leadership support
• Clear performance expectations and measurable impact
• Opportunities to grow within the company
• Professional, team oriented environment
• Leadership that values reliability and effort
• Meaningful work that directly impacts employee success and company culture

You'll lead onboarding, coaching, and hands-on training experiences for new hires across departments. You'll:

• Lead interactive onboarding sessions for new hires
• Facilitate role-playing, simulations, and real-world training scenarios
• Teach both technical skills and Moxie’s customer-first mindset
• Assess trainee progress through quizzes, demonstrations, and feedback
• Document certification progress and performance milestones
• Partner with department leaders to address skill gaps
• Provide post-training mentorship and coaching
• Help employees build confidence and long-term success from day one

This job will be a great fit if you:

• Genuinely enjoy developing and mentoring people
• Are reliable, detail oriented, and consistent
• Feel comfortable leading groups and holding people accountable
• Want a structured environment with clear expectations
• Enjoy coaching, problem-solving, and helping others improve

This role may not be the best fit for someone looking for an unstructured work environment, a role without accountability, or a position that doesn’t involve presenting and leading others.

• Monday–Friday (Daytime)
• Full-Time | In-Person

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Parental leave
• Referral program

• 1–2 years of experience in training, teaching, or mentoring roles (Required)
• 2+ years of customer service experience (Required)
• 2+ years of call center experience (Required)
• Strong presentation and communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple training timelines
• Adaptable to different learning styles
• Experience or knowledge of pest control fundamentals (Preferred but not required)
• Full-time, in-person attendance required

If you’re dependable, professional, and passionate about developing people the right way, we’d love to meet you.

Apply today to join the Moxie team.

Moxie Pest Control is an Equal Opportunity Employer and participates in E-Verify.