PRACTICE LEAD - HOPD General Surgery in CANTON, Ohio at Aultman Health Foundation

Aultman Medical Group Inc

The Practice Lead provides daily direction and supervision of operations of the medical practice. Reports directly to Practice Manager of General Surgery.

The HOPD General Surgery department is comprised of surgeons and a dedicated team of clinical and administrative staff.

• High School Diploma or equivalent.

• Experience in a medical office preferred.

• Understanding of daily operations of a medical office.

• Communicate effectively and comfortable speaking to large groups.

• Detail oriented.

• Adaptability to changing work environment or needs.

• Ability to approach challenges with calm analysis and deliver timely, well-reasoned resolutions.

• Possess strong computer skills.

• Able to perform efficiently and accurately under high-stress conditions.

• Electronic Health Record (EHR) Proficiency: Comfortable navigating and documenting in EHR systems (e.g. Cerner).

• Insurance & Billing Knowledge: Understanding of insurance verification, copay collection, and billing workflows.

• Team Collaboration: Work effectively with physicians, clinical and administrative staff to support patient care.

• Adaptability: Able to adjust quickly to changes in provider schedules, patient needs, or workflow demands.

• Confidentiality & Compliance: Maintain patient privacy and adhere to HIPAA and other regulatory.

• Oversight of daily operations.

• Assist department manager with projects and/or workflow enhancements.

• Coordinates staff schedules and duties.

• Monitors reception operations and assisting in patient experience management.

• Tracks incoming referrals to ensure accuracy and timely processing.

• Places orders for office supplies.

• Prepares reports/logs under the direction of the Practice Manager.

• Assist with patient comments and/or complaints.

• Shifts are normally 8 hours/day on-site Monday through Friday.

• Works in well-lighted and well-ventilated office.

• Expected to adhere to general office policy and dress code.

• Subject to frequent interruption.

• Occasionally may have interactions with upset or frustrated patients.

• Cross training in all areas in the department is required.

Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.

Demands

Frequency

Remarks

Lifting 0-10 lbs

Never

Lifting 10-20 lbs

Never

Lifting 20-35 lbs

Never

Lifting 35-50 lbs

Never

Lifting 50-75 lbs

Never

Lifting 75-100 lbs

Never

Lifting over 100 lbs

Never

Forward Reaching

Occasional 10-33%

Overhead Reaching

Never

Standing

Frequent 34-65%

Walking

Frequent 34-65%

Sitting

Frequent 34-65%

Climbing

Never

Stairs/Ladder

Never

Bending/Stooping

Never

Twisting/Turning

Never

Kneeling/Squatting

Never

Crawling

Never

Pushing/Pulling 0-10 lbs

Never

Pushing/Pulling 10-20 lbs

Never

Pushing/Pulling 20-35 lbs

Never

Pushing/Pulling 35-50 lbs

Never

Pushing/Pulling 50-100 lbs

Never

Pushing/Pulling over 100 lbs

Never

Carrying 0-10 lbs

Never

Carrying 10-20 lbs

Never

Carrying 20-35 lbs

Never

Carrying 35-50 lbs

Never

Carrying 50-100 lbs

Never

Carrying over 100 lbs

Never

Grasping/repetitive sustained

Never

Fine motor coordination

Never

Vision: Near/Far/Color

Never

Hearing: ordinary conversation/other

Never

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. The organization is an EEO/AA Employer M/F/Disability/Vet.

The organization will provide reasonable accommodations to employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on the organization or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Aultman Human Resource Department and request such an accommodation.