Technology Assistant at Burnaby Association for Community Inclusion – Burnaby, British Columbia

The Burnaby Association for Community Inclusion (BACI), a non-profit organization serving the community of Burnaby for over 60 years, supports people with developmental disabilities to have a good life. BACI is looking for a motivated person, who is well versed in hardware, software, and mobile technologies - this opportunity is funded through Canada Summer Jobs. Our cross-functional administration team provides support to every level of our agency. The ideal candidate is resourceful, willing to learn, and a good communicator. We are looking for someone seeking experience with technical support, Microsoft operating systems, and network configuration. At BACI we use creative and technology-oriented ways to improve the lives of people with disabilities.

Position: Technology Support Assistant - Temporary 8 weeks

Rate of Pay: $24.43 per hour + 10.6% in lieu vacations and paid holidays

Hours: 35 hours per week, Monday – Friday. Hours will be set between 8:00 AM – 5:00 PM.

Start Date: ASAP

Responsibilities

• Provide general technological know-how to staff and supported individuals.
• Assist in the research, development, and deployment of internal web and software systems.
• Create and edit organization-wide technical service and support documentation.
• Collaborate with various teams to develop technologies that improve the quality of life for people with disabilities.
• Provide consultation on internal systems both in person and remotely.

Qualifications

• Experience with using web applications: Office 365, Jira, Confluence.
• Familiarity with Microsoft Operating systems & Windows Servers
• Experience with home or small business network setups.

Nice to Have

• Basic scripting skills with PowerShell.
• Experience with Microsoft Intune or Comparable MDM systems.
• Knowledge of networking technologies such as how LAN, WAN, VPN and DHCP work.
• Familiarity with the Community Living sector or non-profits.

Application Deadline: June 25, 2025

Successful applicants will be required to have Criminal Record Search, TB screening and provide immunization status upon hire and before commencing employment and First Aid and CPR certification is required and training will be provided by the employer.

Canada Summer Jobs eligibility for candidates is outlined here:

• be between 15 and 30 years of age at the start of the employment
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,
• have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.