Senior R744 Refrigeration Technician in Kelowna, British Columbia at Vitalis Equipment Technology

ARE WE COMPATIBLE? A LITTLE ABOUT US

At Vitalis, we pride ourselves on reimagining solutions that encompass both performance and sustainability. We are driven by the belief that people, planet and profits are not mutually exclusive, and we can have a positive impact on each without sacrificing the other. We believe the key to our success is not only defined by what we produce but who we are as an organization and how we work together. We are committed to curiosity, innovation, passion for environmental sustainability and applying those principles wholistically throughout our day-to-day work. And finally, we believe in being nice people; people that others pride themselves in knowing and working with. People who genuinely care about each other and the world around them.

Does the idea of working with us light a spark of excitement within you? Read on.

Job Summary:

We are seeking a highly technical Refrigeration Specialist to lead the startup and support of our R744 (CO₂) refrigeration racks. This role is designed for a subject matter expert who thrives in the field but also enjoys technical problem-solving and system design. You will spend the majority of your time commissioning advanced transcritical systems, while providing critical remote support to our customers and assisting our factory team with new rack builds.

Role Breakdown

• 70% Commissioning & Field Startup: Lead the onsite programming, tuning, and optimization of R744 racks. Includes configuring high-pressure valves and bypass logic.

• 20% Admin & Remote Customer Support: Act as a technical anchor for clients. Troubleshoot system alarms remotely via controller interfaces and manage commissioning documentation and startup checklists.

• 10% New System Builds (Factory Floor): Work with the production team to assist with assembly and quality control of new CO₂ rack builds, providing technical oversight on piping and electrical layouts.

Key Responsibilities:

• Test, diagnose, repair, and maintain commercial and industrial refrigeration systems, with a focus on CO₂ (R744)

• Support installation and commissioning of new systems in both primary and secondary capacities

• Perform field service work (up to 75% travel, including international)

• Troubleshoot complex mechanical and electrical issues both onsite and remotely

• Collaborate with engineering and service teams to resolve technical challenges

• Participate in the development, review, and improvement of product documentation

• Complete work orders, service reports, and commissioning documentation accurately and efficiently

• Follow all safety procedures and contribute to a strong safety and quality culture

• Receive and apply ongoing training related to R744 refrigeration systems and product lines

• Work with precision-engineered, high-quality builds with the latest technology in R744 transcritical systems

Technical Requirements

• Strong expertise in R744 (CO₂) refrigeration systems, including transcritical and subcritical cycles

• Hands-on experience with refrigeration controllers such as Micro Thermal Systems, Copeland E3, and Danfoss

• Proven ability to perform remote diagnostics using controller interfaces and graphical system data

• Advanced mechanical and electrical troubleshooting skills in commercial/industrial environments

Qualifications and Skills:

• Red Seal Certificate of Qualification (Refrigeration Mechanic) – required

• Valid Class 5 Driver’s License

• Valid passport (required for international travel)

• Gas Fitter 2 License – considered an asset

• Experience with commercial/industrial refrigeration

• Strong communication and customer service skills

• Ability to work both independently and collaboratively

• Detail-oriented with strong documentation and reporting abilities

• Physically capable of performing all job duties

• RRSP Matching Program

• Extended Health, Vision, and Dental plan

• Training and CPD allowances