Human Resources Coordinator in Scottsdale, Arizona at McDowell Insurance

The Human Resources Coordinator helps employees feel welcomed, informed, and supported while keeping the details behind their experience organized and accurate.

Supporting a growing holding company with multiple agencies across several states, you will coordinate onboarding, maintain employee records, assist with benefits communications, and follow through on HR and administrative requests. You will work closely with HR, Benefits, and agency partners to provide friendly, professional service and keep day-to-day activities moving smoothly.

As a people-first company, we value someone who enjoys helping others, building relationships, and getting the details right. This role combines employee and partner interaction with careful recordkeeping, deadline tracking, and hands-on office support.

Key Responsibilities:

Employee and Partner Support:

• Serve as an approachable resource for routine HR questions, helping employees and agency partners understand available resources and next steps.

• Follow through on requests and direct complex or sensitive matters to the appropriate team member.

Onboarding and Offboarding:

• Coordinate paperwork, background checks, onboarding communications, and orientation logistics to create an organized, welcoming experience.

• Track outstanding items and follow up with employees and partners to keep onboarding tasks on schedule.

• Support separation processes and related documentation under HR leadership’s direction.

HR Records and Systems:

• Maintain accurate, complete employee records in Paylocity and other systems, including personnel files, employee changes, and required documentation.

• Review information for completeness and coordinate with the appropriate partner to resolve missing or inconsistent details.

• Handle confidential employee information with discretion.

Benefits Support:

• Assist with benefits enrollment, employee communications, and open enrollment activities.

• Help employees access benefits resources and direct questions to the appropriate team member.

• Track assigned benefits tasks and follow up on outstanding information.

Compliance Support:

• Track required forms, acknowledgments, training, and deadlines.

• Assist with recordkeeping and administrative requirements across multiple states and entities under HR leadership’s direction.

• Keep tracking tools current and flag missing documentation or approaching deadlines.

Acquisition Support:

• Help collect employee information, organize onboarding materials, and track HR tasks as new agencies join the company.

• Follow up with agency partners on outstanding information and documentation.

HR Projects and Communications:

• Support reporting, employee communications, recognition initiatives, and improvements to HR processes.

• Help prepare clear, accurate materials and keep assigned project tasks organized.

Office and Agency Administrative Support:

• Receive and distribute mail, coordinate outgoing mail and shipments, greet walk-in visitors, and order office supplies.

• Provide additional administrative support to meet the needs of the team and agencies.

Qualifications:

• 1-3 years of HR, office administration, or related experience preferred.

• Strong organizational skills, including the ability to maintain task lists, track deadlines, and follow requests through to completion.

• Careful attention to detail when entering information, reviewing documents, and maintaining records.

• Warm, professional communication skills and a commitment to responsive, helpful service.

• Ability to balance employee interaction with focused administrative work and manage competing priorities.

• Sound judgment when handling confidential information, with a willingness to ask for guidance or escalate questions when appropriate.

• Comfortable learning new systems; experience with Paylocity and Microsoft 365 preferred.

• Experience supporting multiple locations or entities is helpful.

• Associate Professional in Human Resources (aPHR) certification preferred.

What Success Looks Like:

• Employees and agency partners receive timely, helpful support and clear next steps.

• Employee records and required documentation remain accurate, complete, and current.

• Onboarding is organized and welcoming, with outstanding items tracked and followed through.

• HR, benefits, and administrative tasks are completed accurately and on time.

• Questions requiring additional expertise reach the appropriate team member.

Benefits: Medical, dental, and vision insurance; 401(k) with employer match; paid time off; paid holidays.

Compensation: $24.00 – $28.00 per hour. This range reflects the compensation we genuinely expect to offer for this role.