HR Generalist at Milestone Funeral Partner – Auburn, Maine

About UsMilestone Funeral Partners is dedicated to honoring families and communities with compassion, dignity, and exceptional service. As a growing acquisition-based organization, we partner with teams across funeral homes, cemeteries, and crematories throughout the Northeast with a people-first philosophy and operational excellence.

We are building a thoughtful and modern HR infrastructure — one that ensures fairness, development, clarity, and belonging for all employees.

Position OverviewThe HR Generalist will play a key role in supporting employees and leaders across the organization. This role will serve as the first point of contact for employee relations matters, support the full employee lifecycle, and partner closely with HR leadership to strengthen culture, compliance, and operational consistency across acquired locations.

This role is an ideal fit for someone who thrives in a dynamic environment, approaches challenges with empathy and professionalism, and is excited to build structure during periods of growth and change.

Key ResponsibilitiesEmployee RelationsServe as the first point of contact for field employee relations needs.

Conduct and support investigations, document findings, and recommend next steps.

Provide coaching to employees and managers regarding performance, conduct, and policy interpretation.

Support job changes, promotions, disciplinary actions, and policy compliance.

Recruitment & HiringManage job postings and candidate sourcing for assigned roles.

Conduct initial screening conversations and coordinate hiring steps with managers.

Ensure recruitment processes are timely, compliant, and aligned with company values.

OnboardingPrepare offer letters and coordinate start-to-finish onboarding tasks (IT setup, benefits, compliance forms, etc.).

Manage the 30/60/90-day new hire check-in process and support manager follow-through.

OffboardingCoordinate logistics of separations in compliance with state and company requirements.

Conduct exit interviews and provide trends and recommendations to leadership.

Integration/Acquisition SupportParticipate in pre- and post-acquisition integration activities.

Support onboarding, employee education, and HR presence onsite as needed.

Leave of Absence (LOA) SupportPartner with the Payroll, Benefits & HR Systems Manager to support LOA administration, employee communication, and compliance workflows.

Coordinate required documentation and maintain confidential employee records.

Training, Development & HR ProgramsSupport rollout and communication of HR programs including performance reviews, training initiatives, talent development, and policy education.

Assist with Learning & Development logistics and follow-up.

Compliance & HR OperationsMaintain accurate and confidential employee records.

Support adherence to labor laws, regulatory requirements, and internal policies.

Utilize the HRIS to manage employee data, workflows, and reporting.

QualificationsRequired:

3+ years HR experience in a generalist or similar role

Strong working knowledge of employment laws (federal and state; multi-state preferred)

Experience with employee relations case handling, investigations, or coaching conversations

Excellent written and verbal communication skills with the ability to influence professionally at all levels

Ability to travel within the Northeast region up to approximately one-third of the time

Preferred:

Experience supporting multi-site operations

Prior experience in healthcare, hospitality, senior care, funeral services, or comparable fields

Key CompetenciesConfidentiality and professional integrity

Empathy and sound judgment

Ability to remain calm and objective under pressure

Organized and detail-oriented with strong follow-through

Independent decision-making with willingness to escalate when needed

Work Environment & LocationThis role can be hybrid or on-site in the Auburn, ME home office, with preference for candidates living in: Maine, New Hampshire, Massachusetts, Vermont, Connecticut, Rhode Island, or New York.

Why Join UsOpportunity to shape HR systems within a rapidly growing organization

Meaningful, mission-centered work supporting teams who care for families during vulnerable moments

Strong values-driven culture with room to innovate

Competitive compensation and benefits