Annual Giving Coordinator in Stouffville, Ontario at The Ontario SPCA and Humane Society

Who We Are

The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of community support services.

Opportunity

Reporting to the Manager, Annual Giving, the Annual Giving Coordinator is a key role within the Ontario SPCA and Humane Society’s annual giving program, tactically executing the organization’s direct mail, tele-fundraising, legacy, online, and monthly giving programs. This role works closely with the Manager, Annual Giving, as well as internal and external cross-functional teams, to successfully execute our campaigns with a focus on meeting campaign timelines and fundraising revenue goals.

Location: This role is based out of Provincial Office with eligibility to participate in our flexible work program.

A Typical Day

As our Annual Giving Coordinator, every day will be a bit different, but always interesting! You might find yourself pulling a mailing list from our database one day, communicating with a vendor about an upcoming campaign the next, or seeking stories of animals we’ve recently helped and hearing the latest plans for mission-driven work from our programs team. In this role, you’ll play a critical part in stewarding our donors to remain inspired and motivated to support our mission and help animals in need across Ontario and beyond.

Essential Duties and Responsibilities

The following list represents the core essential duties and job specifications of the Annual Giving Coordinator role. Other duties may be assigned as required by the Society.

Execute Direct Mail Campaigns

• A key relationship manager with our external vendor partners, ensuring successful and on-time delivery of the organization’s direct mail and tele-fundraising programs
• Oversees each direct mail campaign delivery from kickoff to the donor’s mailbox by coordinating the various components of the campaign with a focus on seeking internal approvals on copy, art, and laser lives
• Sources stories and content for campaigns with guidance of external partners and communications team.
• Provides relevant content and assets to digital fundraising team.

Data Entry and Reporting

• Monitor and provide weekly results reporting on any active direct mail or tele-fundraising campaigns
• Assist with expense tracking for campaigns
• Pull results on campaign testing or other donor analytics as required
• Extract data from Raisers Edge for all annual giving, legacy and tele-fundraising campaigns following the approved data segmentation strategy
• Create and maintain seed lists and appeal records in Raisers Edge
• As needed, manually input or import database updates to Raiser’s Edge to keep donor data current and accurate.

Coordinate telemarketing campaigns

• Monitor daily call reports and campaign results
• Follow up on requests for call recordings
• Track pledge responses
• Update database with return data from call centre
• Liaise with finance department on processing of gifts.

Additional Functions

Including but not limited to:

• Provide support to the monthly donor program as needed
• Support the Development department operational needs
• Regular collaboration with other departments within the Society
• Other duties as required by the Society

Set up For Success

• Strong organizational skills with the ability to complete multiple tasks with a high volume of work, often with tight deadlines
• College and/or university degree or an equivalent combination of education in marketing, fundraising or related field
• 4+ years of relevant fundraising-related experience
• Experience with Direct Response preferred
• Advanced knowledge of Raiser’s Edge
• Prior experience with Engaging Networks or Luminate Online an asset
• Proven project management and customer service skills
• Effective verbal and written communication
• Strong interpersonal, organizational, and analytical skills.
• Pro-active, self-directed and able to work in a fast-paced environment.
• Proven ability to manage multiple priorities on tight deadlines

Some candidates only apply if they meet 100% of the qualifications for a role. Even if you can only say “yes” to some of the qualifications above, if you’re a passionate fundraiser who loves animals, we still want to hear from you!

We Can’t Wait to Meet You!

• Click Apply Now and upload your resume and cover letter.

We wish to thank all applicants for their interest in the Ontario SPCA and Humane Society, however; only those selected for an interview will be contacted.  

The Ontario SPCA and Humane Society embodies a culture that embraces diversity, equity, inclusion, and belonging (“DEIB”) and welcomes applications from individuals of diverse backgrounds. Our DEIB practices foster a fair and consistent environment, enabling everyone to feel welcomed, supported and valued in the workplace.

The Ontario SPCA and Humane Society provides accommodation during all stages of the recruitment process. Should you require any accommodation, please advise us if you are contacted for an interview and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at 888-668-7722.

Our Commitment to a Human-Centered Hiring Process

Our organization complies with Ontario Employment Standards Act, 2000, and relevant privacy legislation. While we use technology to help manage applications efficiently, resumes are personally reviewed by a member of our recruitment team. From screening to interviews and final decisions, our process is rooted in a human-centered approach.