Accounting Assistant II in Tampa, Florida at Paradigm

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

Watch this short video for a brief introduction to Paradigm.

Paradigm is seeking an Accounting Assistant II for a hybrid role in our Tampa, FL, office. The Accounting Assistant II is responsible for timely and accurate completion of accounts payable related activities and processing bills for payments. Notify providers of short payments when processing bills and answering questions for claims status or other provider inquiries.

Upon hire, the first 90 days will be in office, Monday - Friday, from 8 AM to 5 PM ET. Following the orientation and training period, the position will move to hybrid, with 2-3 days in office each week.

DUTIES AND RESPONSIBILITIES:

• Researches claim status at the request of providers by phone and email.
• Processes incoming Accounts Payable invoices in Netsuite and notifies providers of short payments.
• Selects checks for payment each week and attaches check detail reports to be mailed out.
• Writes off AP bills monthly through journal entry import into Netsuite
• Maintains vendor center in Netsuite.
• Reviews W9’s and ensures correct information (TIN/Company name) is input into CareLink for year-end 1099 process.
• Signs up providers for ACH and inputs information into Netsuite for accurate payment processing.
• Signs up providers and assists with navigating our Vendor Portal in CareLink.
• Communicates with other departments to resolve any issues that may arise in Accounts Payable.
• Proactively suggests process improvements for the AP function.
• Keeps supervisor informed of any problems encountered while using CareLink or other issues which would impact the AP function.
• Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or redesigned depending upon individual circumstances.
• Completes other projects as assigned.
• Maintain reliable and predictable attendance during scheduled work hours.
• Utilizes AI tools to support day-to-day tasks, improve efficiency, and enhance output quality. Adopts new technologies as trained and applies them in alignment with established processes and guidelines.
• Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management.
• Utilizes AI tools to support day-to-day tasks, improve efficiency, and enhance output quality. Adopts new technologies as trained and applies them in alignment with established processes and guidelines.

QUALIFICATIONS:

• High school diploma and some college credit and/or relevant experience preferred.
• At least two (2) years of accounting experience to include Accounts Payable in the insurance industry.
• Workers’ Compensation experience preferred.
• Netsuite experience preferred.
• Excellent communication skills, verbal and written; Proficient in reading, grammar, and mathematics.
• Excellent computer skills (e.g., Outlook, Excel, Word, Teams, Finance software)
• Excellent organizational, prioritization and multi-tasking skills.
• Knowledge of medical terminology preferred.
• Maintain Confidentiality of all data, including ensuring protection injured workers’ rights, Protected Health Information (PHI), employee, and operations data.
• Compliance with all regulatory requirements, current laws and policies which protect workers from harassment and all illegal and discriminatory behavior. Comply with applicable Quality Assurance initiatives.
• Plan, execute and complete job duties with minimal supervisory direction, utilizing appropriate sound judgment.
• Ability to work independently and as a member of various teams and committees
• Experience using Standard office equipment including phones, calculators, copiers, scanners, laptop/PC, various computer programs, mailing equipment, etc.