Scheduler at Citizens Memorial – Bolivar, Missouri

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Scheduler to join our staff in Hospital Scheduling at Citizens Memorial Hospital! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies and more, CMH has its community covered!

About the area: Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson, which includes many shows to see, Silver Dollar City and shopping!

About the department: Hospital Scheduling coordinates and provides appointments for all our patients and offices with the least amount of conflict for all involved. To provide information for both physicians and patients in a most helpful and courteous manner.

A typical day includes: answering calls from physician's offices and patients; scheduled surgeries, procedures, radiology examinations, respiratory examinations, and pre-operative teaching patients.

• Communicates scheduling information to OR/OP, ancillary departments, and physicians via verbal and written communication, accurately preparing and distributing daily schedule and transference of information to the scheduling program.
• Provides efficient follow-up for physician orders, alerting office members and/or physicians of missing information and providing support on the phone and through facsimile communication.
• Demonstrates good communication skills, answers the phone, and the questions addressed in a pleasant, tactful attitude, and assists all callers in their requests, whether it pertains to scheduling or not.

Job Requirements:

• Education: HS diploma
• Experience: 1 year of customer service/scheduling
• Skills: organization, able to work in a fast-paced environment, multitasking
• Licensure/Certification: N/A
• Physical: ability to work at a computer 90% of the day and stand for the remaining 10%

The position is: PRN Rotating; Hours may vary

Benefits include:

• Competitive wages
• Annual merit increases
• Early access to pay with on-demand PayActiv Program
• Employee assistance program
• Employee discounts

Connect with us! See yourself at CMH and join in the fun: https://www.facebook.com/CMHRecruiting

For more information about this opportunity, please contact CMH Human Resources at 417-328-6426 or by email at hr@citizensmemorial.com.