Transportation Operations Coordinator at Vivalon – San Rafael, California

Vivalon is a Marin-based nonprofit that has proudly served the community for over 70 years. Recognized 10 times as one of the Best Places to Work in the North Bay, we are committed to fostering a supportive, inclusive, and mission-driven workplace culture.

We are seeking a Dispatch Operations Coordinator to support the daily operations of Vivalon’s Transportation Services. This role plays a key part in ensuring smooth communication between drivers, agency partners, program staff, and client guardians. Some of the coordinator's roles will be: making route adjustments, performing dispatch communications, maintaining queue logs, and preparing operational reports to support service efficiency and quality.

• Experience in scheduling, dispatch, or a similar operational environment; transportation industry experience is preferred.
• Proficiency with dispatch and scheduling software, along with a solid understanding of dispatch procedures, is preferred.
• Demonstrated ability to provide leadership and direction to team members as needed.
• Knowledge of compliance requirements related to internal policies and federal, state, and local regulations.
• Ability to assess client needs, staff availability, and real-time conditions (e.g., traffic, routing) to make informed decisions and provide clear instructions to drivers.
• Excellent judgment and adaptability in a fast-paced, dynamic environment.
• Strong multitasking skills with the ability to coordinate across multiple individuals while maintaining accuracy and attention to detail.

Compensation and Benefits:

• $27 - $33/hour depending on experience.
• We offer a comprehensive benefits package that includes medical, dental, vision, chiropractic, life, retirement, paid time off, and holidays, and more.