Shipping and Receiving Administrator at Rawlings Sporting Goods Company Inc – St. Louis, Missouri

Job Title: Shipping and Receiving Administrator
FLSA Status: Non-Exempt
Reports to: Office Services Administrator
Department: Human Resources
Location: St. Louis Corporate Office in Westport Plaza

General Overview:

The Shipping and Receiving Administrator is responsible for overseeing the efficient and secure handling, sorting, and distribution of incoming and outgoing mail and packages within the organization. This role ensures the efficiency and organized delivery of mail to internal departments, manages carrier services, maintains accurate inventory and records, and supports overall administrative operations related to the mailrooms.

Duties & Responsibilities:

• Manages mailroom/shipping and receiving operations, including office deliveries, UPS deliveries, internal deliveries, and mail.
• Responsible for receiving, sorting, and distribution of incoming shipments of daily mail and UPS/FedEx Air and Ground and DHL packages to appropriate storage areas or departments. Communicate discrepancies to sender and/or recipients
• Schedule and coordinate outbound shipments with carries and logistics providers, ensuring all items are packed correctly and meet shipping regulations and customer requirements.
• Receive, inspect and process incoming shipments from Amazon and other carriers for accuracy and damage.
• Prepare and process outgoing mail, including courier and postal services.
• Maintain accurate inventory records through timely updates in regular cycle counts and physical inventory of mailroom supplies, branded stationary, packing materials, UPS Air supplies and office supplies.
• Maintain accurate records of all incoming and outgoing mail and packages, including customs documentation for international shipments.
• Ensure compliance with company policies, trade regulations and safety standards.
• Train new employees/interns and seasoned employees on the UPS machine and how to process packages.
• Liaison between outside mail/delivery vendors and Rawlings employees, placing service calls as needed, sending communications to responsible parties regarding Westport office building and retail experience location.
• Schedule and coordinate with external service providers involved in facility operations- coffee bars and vending machines, copy paper.
• Manage and troubleshoot maintenance on mailroom office machines.
• Troubleshoot exception issues and shipping questions involving UPS, FedEx, DHL and Amazon.
• Maintain a neat, stocked and organized mailroom always.
• Ensure compliance with postal regulations and internal policies.
• Support incoming product returns that are submitted for warranty claims on an as needed basis.
• Performs other tasks to support HR operations, projects, and employee events as necessary.

Knowledge, Skills and Abilities Required:

• High school diploma or equivalent and 2+ year’s experience in shipping or receiving or logistics administration i preferred.
• Proficient Microsoft office, including Microsoft Word and Excel.
• Excellent customer service and professionalism.
• Strong organizational skills, attention to detail and ability to prioritize and complete multiple tasks.

Working Conditions: Corporate office environment with hours 8:00am-5:00pm, Monday-Friday.

This job description does not list all the duties of the job. Incumbent may be asked to perform other instructions and/or duties related to these areas.

Rawlings Sporting Goods Total Compensation Package:
The health, well-being and financial stability of our employees are a high priority to us. Our benefit plan includes competitive compensation and a full range of life and career enhancing benefits. We offer the following benefits to all full-time employees:

• Comprehensive medical/dental/vision plans
• Company paid life and disability insurance.
• Paid Parental Leave
• Employee Assistance Program.
• 401k (fully vested immediately) with Company match.
• Paid time off
• Paid holidays
• Opportunities for advancement
• Employee Discount Program

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands requiring finger dexterity, and handling or working with equipment. The employee is frequently required to reach with hands and arms. The employee is regularly required to stand and walk. The employee will occasionally lift and/or move objects weighing 25 -55 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employee will be required to hear telephone.