Patient Service Rep in Knoxville, Tennessee at University Physicians' Association

Seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a primary care office in Hardin Valley.

Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Full benefit package available - Including PTO, Medical, Dental, Vision, STD, LTD, Critical Illness, 401(k), Life Insurance, EAP, and more!

6-months to 1-year previous medical experience.

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.