Patient Service Rep / Medical Front Desk in Knoxville, Tennessee at University Physicians' Association
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Job Description
Join Our Well-Established OB/GYN Team as a Patient Service Rep!
We’re a respected and fast-growing obstetrics and gynecology practice looking for a full-time administrative team member who is passionate about patient care. If you’re motivated, detail-oriented, and thrive in a fast-paced environment, this is a great opportunity to build your career alongside supportive providers and staff.
Job Type: Full Time - Monday - Friday 7:30am-4:30PM
Job Location: Knoxville, TN (Main Office Located at UT Medical Center Campus)
Why You’ll Love Working With Us:We offer a supportive team environment and a full benefits package, including:
- Paid Time Off (PTO), Holiday Pay, & Sick Leave
- Medical, Dental, and Vision Insurance
- Short-Term & Long-Term Disability
- Life Insurance, Critical Illness, Hospital Indemnity Coverage
- 401(k) with company match and immediate vesting
- And more!
As the first point of contact for our patients, you’ll play a key role in creating a positive and welcoming experience. Responsibilities include:
- Greeting patients warmly and checking them in promptly
- Helping patients complete necessary forms for the electronic health record (EHR) and billing
- Updating demographic and insurance information, verifying eligibility, and collecting co-pays
- Ensuring smooth patient flow through efficient front-office processing
- Answering questions related to registration or billing
- Directing medical inquiries to the appropriate clinical staff
- Scheduling patients with the appropriate provider
- Scanning and uploading documents into the EHR
- Performing additional administrative duties as needed
This is a great opportunity for someone who wants to grow their career in healthcare administration and be part of a caring, patient-centered practice.
What We’re Looking For:
- 6 months to 1 year of prior medical office experience
- A positive, professional, and patient-focused attitude
- Strong time-management and organizational skills
- Ability to work well in a fast-paced, team-oriented environment