Administrative Assistant in Pittsburgh, Pennsylvania at Continuum Companies Inc

About Acri Commercial Realty, Inc

Acri Commercial Realty, Inc. was founded in 1993 and is headquartered in Pittsburgh, Pennsylvania. Acri Commercial Realty, Inc specializes in managing homeowner associations (HOAs), condominiums, and master-planned communities.

About the role

We are seeking a detail-oriented Administrative Assistant to support a Property Manager in a busy HOA/Condominium management office with a strong focus on professional communication, organization, follow-through, and resident service. This role serves as a primary point of contact for homeowners, residents, board members, vendors, contractors, and community partners.

What you'll do

• Managing phone calls, emails, and general communications for the Property Manager and assigned associations
• Preparing correspondence, notices, violation letters, meeting materials, and updates for homeowners, residents, board members, vendors, and contractors
• Creating, submitting, and tracking maintenance work orders, common area service requests, and vendor follow-up items
• Processing homeowner alteration requests and communicating approvals, denials, and needed follow-up documentation
• Preparing board packets, agendas, minutes, owner communications, and meeting materials for HOA and condominium association meetings
• Occasional attendance at annual or special meetings, and onsite visits as required for coordinating contractor access, posting signs, office hours, etc.
• Submitting invoices, check requests, and supporting documentation to Accounts Payable for association expenses
• Maintaining organized records for homeowner inquiries, governing document compliance, vendor proposals, insurance items, and community projects
• Handling confidential owner, board, vendor, and association information with professionalism and discretion

Qualifications

• Minimum 2 years of administrative assistant experience; HOA, condominium, property management, or real estate office experience preferred
• Strong organizational, multitasking, follow-through, and customer service skills
• Excellent written and verbal communication skills, with the ability to communicate professionally with homeowners, board members, vendors, and contractors
• Proficient in Microsoft Office; experience with property management software, work order systems, or association management platforms preferred
• Ability to read and reference association governing documents, rules and regulations, meeting materials, and vendor proposals
• High school diploma or equivalent required; college coursework or related training preferred
• Valid driver’s license required