Activity Center Manager Assistant in Orange, California at Astiva Health
NewJob Function: Admin/Clerical/Secretarial
Astiva Health
Orange, California, 92868, United States
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Job Description
Description:
- Customer service and member experience
- Activity Center daily operations
- Member engagement and community outreach
- Administrative support and operational reporting
- Company policies and compliance
- Health plan benefits and member education
- IPA structure and workflows
- PCP and specialist network coordination
- Referrals and authorization processes
- Provider and clinic relations
- Staff scheduling and workflow coordination
- Inventory and supply management
- Event planning and coordination
- Operational reporting and performance monitoring
- Process improvement initiatives
- Staff supervision and coaching
- Team communication
- Conflict resolution
- Problem-solving and decision-making
- Employee training and development
- Independently managing Activity Center operations
- Membership growth and retention
- Community partnership development
- Operational and financial reporting
- Quality improvement initiatives
- Supporting strategic planning and special projects
- Regular and consistent attendance
- Other duties as assigned
- High school diploma or GED required.
- Associate's degree in Healthcare Administration, Recreation, Business Administration, Social Services, or a related field preferred.
- Minimum of 1–2 years of administrative, customer service, or program coordination experience, preferably in a healthcare, senior services, community center, or recreational setting.
- Experience working with older adults or diverse populations is preferred.
- Previous experience supporting events, activities, or community engagement programs is a plus.
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Job Location
Orange, California, 92868, United States
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