Supervisor, Inbound in Grand Prairie, Texas at Cutter & Buck

Our Mission: From our roots in the Pacific Northwest, we will grow a global lifestyle brand for empowered people who share our genuine spirit to find new ways forward.

Our Vision: Empowering people with long-lasting, high-quality sportswear helps them succeed in their own lives, and makes them proud to be a part of something bigger than themselves.

Our Culture: We believe in iconic products, engineered for versatility, designed to be our consumer’s favorite. We believe in sustainability and efficiency in our products and in our processes. We believe technology enables global engagement with consumers, and powers a trusted experience for our customers.

Our Location: Cutter & Buck is growing and opening a new fulfillment center in Grand Prairie, TX. The DFC will mirror our spectacular Seattle Fulfillment Center. Employees are the backbone of Cutter & Buck, and we need an Inbound Supervisor to join our team in opening and maintaining the DFC.

Job Vision:

The C&B Inbound Supervisor provides leadership, supervision and direction to our Inbound team to ensure smooth delivery of all incoming items to the DFC. The Inbound Supervisor will supervise the Lift Truck Operators and Returns teams of the Inbound department on daily operations, including but not limited to scheduling, coordinator work assignments. This critical management position is essential to in-flow operations of Cutter & Buck.

Job Summary and Essential Functions:

Oversee all inbound operations:

• Manage and coordinate the receipt and put away of product in accordance with the highest possible levels of productivity, accuracy and quality.
• Oversee all aspects of the Return of Goods (Returns) from customers process; work in collaboration with Customer Service for returns authorization.
• Report regularly and ad-hoc to leadership and executive team on Inbound operations.
• Work collaboratively with Embroidery Production, Embroidery Finishing, Outbound, Inventory Control and VAS teams. Work cross functionally throughout the organization and represent the DFC as needed.
• Project participation and/or leadership as assigned.

Maintain a safe work place:

• Conduct operations in a manner that promotes safety.
• Report, investigate and support retraining for all Safety incidents, accidents or near misses.
• Maintain a clean neat and orderly warehouse.
• Promotes facility Safety Committee with employees.
• Conduct operations in compliance with OSHA and SDS Standards and Certification requirements.

Responsible for all Inbound Labor Management:

• Direct the operations of the Inbound and Returns team in a manner consistent with Cutter & Buck objectives.
• Develop and maintain a productive work team by creating programs for training and professional development.
• Apply sound communication and motivational techniques in managing, counseling and disciplining subordinates.
• Provide input into the hiring process, performance evaluation for recommending promotions wage increases and terminations. Work with Distribution Manager on employment actions.
• Maintain employee files and records and ensure compliance with training requirements as needed.

Maintain quality to company standards:

• Make sure all work is done accurately, free of damage and on time.
• Attend and hold warehouse meetings. Interact with Operations, Customer Service, Human Resources, employees and customers.
• Lead by example and treat all others with dignity and respect.

Mindset and orientation:

• Adoption of Cutter & Buck’s Mission and Values.
• Maintaining a customer-first position.
• Ability to organize, prioritize, multitask, and demonstrate flexibility in a dynamic, fast paced environment.
• Embrace challenges, learn from criticism, and be willing to see effort as the path to mastery.
• As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times. The employee must not pose a threat to the safety of others.

Education and Experience:

• Minimum of a two-year college degree or equivalent education and experience.
• 6+ years' experience in warehousing/distribution management, inbound experience required.

Preferred, but not required, qualifications:

• Four-year college degree.

Systems Experience:

• Warehouse Management Systems (WMi or Infor)
• Inbound Transportation Management
• Inventory Management/AutoStore
• Communication/People skills
• Customs compliance
• SAP ERP/Infor ERP
• Microsoft Office 365 products, including Excel, Word and Outlook.

Work Environment:

• Clerical and Physical responsibilities; must be able to lift boxes 10+ lbs or more.
• Cold/hot – not climate controlled
• Dusty
• Safety concerns require the wearing of closed toe/heel shoes in the warehouse
• Must wear warehouse appropriate apparel
• High energy, dynamic work environment where you have quick access to all areas of the organizations.
• On-site daily to ensure maximum support for company.

Our Workplace: Employees shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee.

Our Employees: Full Time Employees enjoy employer subsidized medical, dental and vision eligibility, Paid Sick leave and Annual Vacation leave. Employees are also eligible for participation in our 401k plan with company match and ten (10) paid holidays in a calendar year.

Cutter & Buck is proud to be an Equal Opportunity Employer and socially responsible company. We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for certain positions.

Cutter & Buck, Inc. is a socially responsible company.