Assistant Property Manager- CityScape in Phoenix, Arizona at RED Development

Reports To: General Manager

DOL/FLSA Status: Full-Time/Exempt

A. RESPONSIBILITIES AND DUTIES

Summary

Assists General Manager with managing, directing, and coordinating operations for assigned RED Development asset(s). Accountable to protect, maintain, and enhance the value of assigned asset(s) in order to maximize the owners’ financial return and for the benefit of the tenants, consumers, and the communities in which those assets are located.

Essential Duties and Responsibilities

• Primary responsibility is to direct and coordinate the operational activities of the assigned centers, including the direction of the day-to-day activities of loss prevention, risk management, safety/security, maintenance, landscaping, snow removal and tenant build- out.
• Assist with budgeting, reforecasting, and improving net income beyond approved budget.
• Assist with preparation and timely submission to owners of monthly reports and other periodic reports, in a format and on a schedule determined by the owner.
• Assist with the proper set up and termination of leases, the proper management of payables and receivables and the timely calculation, billing and receipt of operating expense escalations and CAM recoveries.
• Assist with collecting all billed rents in full and on time.
• Assist with ensuring effective cost control and profitability for center. Identifies problem areas and proactively works to improve performance. Assists with recommendations to annual operating budgets and executes plan within guidelines.
• Assist General Manager in maintaining communication with tenants to improve performance. Promotes effective business relationship to convey company operational policies.
• Assist with operation of each assigned property in a manner that provides the owner with optimum Net Operating Income.
• Assist with quantify and compare lease terms (rent abatements, TI costs, rental rates, etc.)
• Assist General Manager in approving all lease abstracts prior to entry into MRI.
• Assist General Manager in reviewing tenant accounts and originates adjustments for input into MRI.
• Assist General Manager in reviewing and approving all year-end tenant reconciliations.
• Assist with preparing narratives and variance reports to be distributed with monthly financial statements.
• Assist with ensuring compliance with lease requirements including operating requirements, hours of operation and use clause.
• Assist with minimizing risk by monitoring and managing property, tenant and vendor insurance requirements; claims processing; building security; life safety policies, procedures and training; and employee safety.
• Assist with ensuring compliance with OSHA. Monitors crime statistics. Ensures compliance with CMO procedures and applicable government regulations. Takes corrective action, as needed.
• Assist with all contracts, including obtaining bids, executing contracts, monitoring for compliance and expiration dates.
• Assist with evaluating center for property needs and recommends improvements as required.
• Areas of emphasis include periodic inspections, preventative maintenance, code compliance (including ADA), energy management, vendor management, construction and design.
• Assist with overseeing the condition and maintenance programs of key asset systems, HVAC equipment, electrical equipment and property vehicles.
• Assist with monitoring on-site tenant construction for compliance with approved plans. Works proactively with others to ensure minimal revenue loss from commencement dates.
• Assist with management and preparation of vacant space (in ready to show condition at all times) as well as specialty leasing.
• Assist with maintaining positive relationships with local community. Has good working knowledge of political and regulatory changes that may impact center operations. Takes corrective action and informs others as needed.
• Assist in content creation by developing engaging and relevant content for our social media channels.
• Manage the day-to-day social media posting schedule, ensuring consistent and timely updates across all platforms.
• Other duties as assigned.

Supervisory Responsibilities

Assist General Manager with hiring, training, and supervising center personnel. Ensures compliance with company personnel policies and applicable laws.

May supervise non-exempt, exempt or professional employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include recruiting, interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding, counseling and disciplining employees; addressing complaints and resolving problems.

B. QUALIFICATIONS

Required

• Bachelor’s degree from four-year college or university or 5+ years related experience and/or training.
• Fluency in basic computer skills (Microsoft Word, Excel, Outlook)
• Ability to respond to emergencies outside of standard office hours

Preferred:

• Two to three years Property Management experience. Including thorough knowledge of commercial real estate including a broad understanding of finance, leasing, legal, construction, the day-to-day operations of maintenance, security and housekeeping functions, and the tenant relations requirements of managing retail and office properties.
• Basic understanding of accounting and accounting principles. Experience with MRI Accounting software a plus.
• Excellent verbal and written communications skills.
• Customer service and/or customer contact experience.
• Financial analysis skills.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Employment with RED Development is on an at-will basis. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Nothing in this job description or any other Company communication shall be construed to create an employment contract or guarantee of continued employment.