Alarm Sales Representative in Nashville, Tennessee at Allied Fire Protection

ALARM CONSTRUCTION SALES

NASHVILLE, TN

Position Summary

Under the direction of a Sales Manager, the Alarm Construction Sales will primarily support the Remodel Department with estimating and sales, which includes: sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.

Job Responsibilities include but are not limited to:

Reports directly to the Sales Manager Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other meansGenerates sales or opportunities through customer outreach or other meansRecords, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriateEstimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possibleUtilizes the most updated estimator workbook or estimating tool when preparing quoteProvides a layout of alarm system/components via company procedures, which may involve a paper or digital layoutReviews and seeks approvals on estimates exceeding value or scope of work thresholds as requiredIdentifies and qualifies scope per bid documents, job walks, or local requirementsProvides exclusions on proposals as appropriateCommunicate quotes or proposals directly with customer via phone and/or emailDocuments conversations and activity per company proceduresCoordinates multiple scopes to produce one proposal to customer when appropriateUpdates and monitors the Bid Log for all projectsReceives signed quotes, NTP or contracts for proposed work, updates Bid Log, and submits for processing per company proceduresCoordinates work schedules and resources with Remodel Department, as neededParticipate in corporate meetings, quarterly sales meetings, and company eventsConduct job site surveys to ensure the accuracy of the estimate, as neededPrepares assigned reports needed for invoicing (Customer set up sheet)Promotes a positive ongoing relationship with customers and end usersDemonstrates effective communication skills when interacting with all internal and external customersOther duties as assigned

Knowledge:

High School diploma or GED requiredHigher education degree or equivalent work experience preferredFamiliarity with technical references and codes

Work Experience:

3+ years of fire alarm and/or fire sprinkler industry sales experience preferredOther sales experience is a plusFire alarm or fire sprinkler design experience is preferredFire alarm or fire sprinkler field experience is preferred

Work Expectations:

Believe In, Live, and Support Our Mission Statement and Core Values Daily

Mission Statement:

Continually setting the standard of excellence in fire and life safety

Values:

Safety FirstIntegrityCustomer FocusedHumilityOwnershipTeamwork

Ensure Safe Driving of Company Vehicle or Personal VehicleComplete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M)Provide estimate and required budget details for all jobs bidProvide detailed Scope Sheets for all jobs bidPursue Bid Tabs for all estimates that are not awardedMaintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolioMaintain an Account Ownership mindset to ensure Customer Satisfaction and Customer RetentionEnsure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunitiesReview Notices and Liens reports, contact customers as needed, and respond to Accounting team with updatesSubmit Expense Reports timely; ensure expenses are targeted and approved in advanceActively Participate in required Weekly/Monthly/Quarterly team meetingsProposals –
• Use Proposal Numbers – Initials plus year – i.e. SP23-01
• Ensure proper formatting, details are complete, with a professional appearance
Participate in ongoing training – SOPs, Codes/Technical, Customer Service, Software, etc.Review Profitability reports for accuracy and estimation improvement opportunitiesSupport and Ensure Adherence with Company SOPs – Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc.Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.Actively participate in Lunch N Learns, events, trade shows, etc.Partner with Marketing and Business Development TeamKnow the Allied “Why” – maintain a consistent message

Skills and Competencies:

Team-oriented with a willingness to learn and assist other departments as neededSelf-motivated with ability to work independently Excellent written and verbal communication skillsMeticulous attention to detail with excellent organization skillsAbility to locate, interpret and apply applicable codes and references Ability to follow verbal and written instructionsAbility to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the CompanyAbility to maintain accurate and auditable recordsAbility to work in a fast-paced service/construction team environmentAttention to detail with emphasis on accuracy and qualityAbility to prioritize work to balance multiple projects and deadlines

Physical Requirements

Office Setting including sitting, some bending, walking and viewingJobsite Setting including minimal ladder use, utilizing proper PPE, use of hands and fingers, handle, or feel objects, tools, or controlsStand, walk, climb, balance, stoop, kneel, crouch, or crawlReach with hands and arm