Manager, Employee Relations in Saratoga Springs, New York at Saratoga Hospital

Manager, Employee Relations

Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866

Employment Type: Salaried—Full-time

Salary Range: $95,000—$130,000

Shift/Schedule: Day Shift

Department: Human Resources

About Saratoga Hospital

At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.

About the Role

The Manager, Employee Relations provides leadership and oversight for the organization’s Employee Relations Matters. Serving as a trusted advisor to leaders while supporting an assigned client group and leading a small team of HR Business Partners/Generalists. This role works closely with leaders and HR colleagues to foster employee engagement & retention, promote a positive workplace culture, support workforce planning, and deliver effective HR recognition programs. The Manager, Employee Relations provides leadership and guidance in employee relations, performance management, organizational change, talent development, and compliance, while ensuring consistent application of HR policies and practices. This position is responsible for coaching and developing HRBP team members, overseeing complex employee matters, and supporting the development, implementation, and administration of HR programs, policies, and employee engagement initiatives that contribute to organizational success.

What You’ll Do

Team Leadership:

• Lead, coach, and develop a team of HRBPs and/or HR Generalist to ensure high performance and professional growth.

• Set clear objectives, provide regular feedback, and conduct performance reviews for direct reports.
• Foster collaboration and knowledge sharing within the HR team to enhance service delivery across the organization.

Employee Relations & Engagement:

• Oversee all aspects of the employee relations function by providing guidance and solutions to workplace issues, mediating conflicts, investigating employee complaints, policy violations and cultivating a positive and respectful workplace culture.
• Design and execute employee engagement & recognition programs that align with the organization’s mission and values to enhance employee satisfaction and retention.
• Monitor and support adherence to all HR policies, practices, and procedures as well as compliance with labor laws.
• Update HR policies, when needed. Interpret and communicate policies and policy changes across the organization. Partners with Legal and Compliance on policy reviews and updates.
• Track employee relations issues to accurately assess employee/manager gaps for training purposes.
• Oversee the annual evaluation process, ensuring evaluations are tracked and overdue evaluations are communicated appropriately. Updating the evaluation templates, as needed.
• Complete HR updates to our HR Intranet.

• Strategic Partnering:

• Collaborate with department leaders to understand their challenges and objectives, providing proactive HR support, and design HR strategies that align with both short-term and long-term organizational needs.
• Support workforce planning, including analyzing future organizational needs, evaluating current talent capabilities, and identifying skill gaps.
• Partner with leadership to develop and implement change management strategies during periods of organizational transformation.

• Performance Management & Development:

• Oversee the performance evaluation process, providing coaching to managers on delivering constructive feedback and setting performance objectives.
• Identify training needs and work with leadership and external vendors to design professional development programs, leadership workshops, and skills training.
• Support succession planning efforts by identifying high-potential talent and creating development plans for critical roles.
• Ensure exit surveys are conducted in a timely manner, results are analyzed and communicated out to support recruitment and retention efforts.
• Work collaboratively with the talent acquisition team and hiring managers to ensure effective job descriptions are accurate

• Analytics & Reporting:

• Partner with the HR Operations team to gather and analyze HR metrics to identify trends, challenges, and opportunities to support recruiting and retention efforts. Communicate HR metrics to each departmental leader on a regular, reoccurring basis.

• Employee Engagement and Recognition:

  Oversight of recognition programs and employee surveys in partnership with the team.

What You Bring

• Bachelor’s Degree in human resources, business administration or related field, or equivalent experience.

  Five years of relevant work experience in Employee Relations, required.

  Five years’ progressively responsible HR experience.

  Three years’ managing direct reports.

  Comprehensive knowledge of employment laws, talent management practices, and HR systems, required.
• HR Certification preferred.

Why Saratoga Hospital

• A caring, community-focused culture rooted in teamwork and trust
• Supportive leadership that invests in your development and well-being
• Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
• Opportunities to grow within the Albany Med Health System
• Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

Our Commitment

We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.

How to Apply

Click the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career.