Manager in Orlando, Florida at SWK Management ll

DUTIES AND RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):

• Participates in and partners with the Assistant Store Managers in the process of recruiting and hiring Store Associates.
• Partners with Management to ensure that training programs are conducted and all Associates are trained and developed. Identifies areas for improvement and ensures records are maintained. Provides coaching, training, and development to all Associates.
• Provides recognition, counseling, and disciplinary actions to Store Associates in a consistent and timely manner.
• Prepares and conducts evaluations for all respective reporting Associates. Ensures all other reviews are conducted on a timely basis.
• Creates an environment that fosters open communication and information sharing among all Associates.
• Maintains and supports company values, code of conduct, (including, but not limited to: Open Door, Diversity in the Workplace) and maintenance of a risk-free environment.
• Manages the front end check out processes and ensures Associates deliver the World’s Greatest Firearm Experience.
• Identifies issues and opportunities pertaining to customer service, such as training opportunities and system issues, develops and coordinates action plans to resolve any issues.
• Maximizes store firearm sales opportunities (both current and future).

Minimum experience required:

• At least 2 years of range or retail management experience

Minimum formal education:

• High School graduate or equivalent degree required
• Undergraduate degree or equivalent experience

Minimum job content knowledge required:

• Excellent written and verbal communication skills
• Skills in coaching, teaching and training, organizing and planning