Deposit & Treasury Product Manager in Orlando, Florida at COGENT BANK

Job Summary

Leads product development, strategy, and redesign from concept through development to market launch. Oversees and directs the strategic development, deployment and ongoing performance of the deposit and treasury product lines; Ensures that products are integrated and effective in meeting

customer needs and company objectives; Develops, manages implementation and ongoing performance of strategic plan for product development including profitability, risk mitigation and pricing disciplines and retention/growth objectives.

Responsibilities and Duties

• As a product manager at your core assignments will revolve around collaboration to establish the product roadmap, discovery, delivery and launch of new products and features.
• Develop a deep understanding of end user’s needs, Cogent’s strategic position, market conditions, and competitors.
• Develop new offerings (e.g., checking accounts, savings accounts, cash management tools)
• Gather user feedback and evaluate enhancement requests to continuously improve treasury and depository products.
• Provide post-development support by monitoring product performance and user adoption trends, converting issues and pain points into actionable enhancement opportunities.
• Build and manage strong relationships with partners including IT, Treasury Operations, Bank Sales team, and Deposit Operations.
• Will develop training materials in collaboration with bank trainer and deliver training classes as needed.
• Manage products, monitor product life cycle, and recommend pricing and marketing strategies to improve profitability and/or reduce expense, and to enhance customer retention and acquisition.
• Track, evaluate/review customer complaints, concerns, and suggestions relative to assigned products.
• Manage Integration Partner technical projects and products
• All other tasks, responsibilities, or duties, as directed by management.

Qualifications and Skills

• Bachelor's Degree preferred
• Five (5) years in the financial services industry.
• Three (3) years of product management/development experience.
• Strong project management skills.
• Experienced in working with Data Application Program Interfaces (API's), and other financial databases.
• Deep understanding of BSA and KYC requirements and able to apply this compliance knowledge to all aspects of product development and product management responsibilities.
• Exceptional knowledge of treasury management.
• Comprehensive knowledge of digital banking and the current varied payments landscape.
• Ability to communicate effectively both verbally and in writing, especially as it pertains to leading a cross-functional project team.
• Displays a powerful sense of urgency, initiative, and drive to complete tasks correctly, with emphasis on working with and through key stakeholders in the process.
• Must be able to make sound decisions, recognize potential problems, and take corrective action.
• Flexible and able to adapt to changing business priorities.
• Proven ability to influence cross-functional teams without formal authority.
• Good people skills and communication with all levels of management
• Able to multitask, prioritize, and manage time efficiently.
• Excellent verbal and written communication skills.