Community Manager in Wilmington, North Carolina at Pem Payroll LLC
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Job Description
Community Manager – Luxury Multifamily Property
Join a premier owner-managed multifamily community and lead with excellence.
About Us
At PEM Residential, we take pride in delivering exceptional living experiences through hands-on management, attention to detail, and genuine care for our residents and team members. We’re an owner-managed company focused on quality over quantity — where your leadership directly impacts the success of the community and satisfaction of our residents.
Position Summary
We’re seeking an experienced Community Manager to oversee daily operations at a Class A / luxury multifamily property in Lewisville, TX. The ideal candidate will be a dynamic leader with strong business acumen, proven experience in upscale property management, and a passion for creating a best-in-class living environment.
Key Responsibilities
Oversee all aspects of property operations, including leasing, resident relations, maintenance, and financial performance.
Lead, mentor, and motivate on-site team members to achieve occupancy and retention goals.
Develop and implement strategic marketing and resident engagement initiatives.
Prepare and manage operating budgets, control expenses, and drive NOI performance.
Ensure compliance with company policies, fair housing laws, and safety standards.
Maintain the highest standards of property appearance and resident satisfaction.
Qualifications
Minimum 3 years of experience as a Community Manager or Assistant Community Manager at a Class A or luxury multifamily property.
Proven track record of achieving operational, financial, and customer service goals.
Strong leadership, communication, and problem-solving skills.
Proficient in property management software (Yardi, RealPage, or similar).
High level of professionalism, accountability, and attention to detail.
Why Join PEM Residential
Owner-managed company with a supportive leadership team and direct decision-making.
Competitive compensation and performance-based bonus structure.
Comprehensive benefits package including medical, dental, vision, and paid time off.
Career growth opportunities within a growing portfolio of high-quality communities.