Physician Office - Scheduler in Warner Robins, Georgia at Houston Healthcare

POSITION SUMMARY:

Schedules appointments for Pavilion Family Practice. Completes initial patient contact for scheduling procedures, pre-authorization/certification and follow-up patient contact for verifications and appointment reminders. Answers telephone inquiries related to scheduling. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules. Schedules referral appointments with appropriate specialists or physicians and coordinates with office and/or Central Scheduling. Ensures records are submitted to other physician/specialist. Assists with charge entry as necessary. May perform any office duties as required.

EDUCATION:

High School diploma or GED equivalent.

EXPERIENCE:

Two (2) years in physician office or related hospital experience.

KNOWLEDGE/SKILLS/ABILITIES:

Knowledge of medical terminology. Ability to maintain quality, safety, and/or infection control standards. Knowledge of planning and scheduling techniques. Knowledge of medical billing procedures. Word processing and/or data entry skills. Knowledge of related accreditation and certification requirements. Receptionist skills. Skill in preparing and maintaining patient records. Ability to develop and maintain filing systems. Ability to interact and communicate with people in person and over the telephone, often in stressful situations. Knowledge of the nature and provisions of alternate health insurance plans. Knowledge of pre-certification requirements, procedures and documentation of third party medical insurance payers.

Successful candidates will be subject to criminal background and drug screens.

EOE/AA/Females/Minorities/Veterans/Disabled