Quadrant Billing Solutions delivers hands-on, process-driven operational support to behavioral health programs.

We are looking for a Utilization Review (UR) Assistant in Boca Raton, FL

Compensation: $17- $25/hour (Based on experience) Full-time

Why Join Quadrant Health Group?

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off, sick time and holidays.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• A chance to make a meaningful impact on the lives of our clients.

Join our dynamic team at Quadrant Health Group! Quadrant Billing Solutions, a proud member of the Quadrant Health Group, is seeking a Utilization Review (UR) Assistant (with some healthcare and/or administrative experience preferred) to support administrative operations, payer communication workflows, and day-to-day coordination across billing and clinical support teams.

This position is also a strong opportunity for someone looking to build a long-term career in Utilization Review and healthcare operations. The role is designed to provide hands-on exposure to UR workflows, insurance authorizations, payer communication, and operational coordination. For candidates who demonstrate strong performance, reliability, and growth potential, this position can serve as a stepping stone toward advancement into a future UR Specialist role.

This role is built for someone who stays highly organized, communicates professionally, and can manage multiple responsibilities without losing attention to detail. You will assist the UR team with administrative operations while also supporting basic UR and authorization-related tasks. Success in this role requires reliability, strong follow-through, and the ability to work within structured systems and deadlines.

If you struggle with organization, dislike detailed documentation, or prefer loosely managed work environments, this role is not a match.

What You'll Do:

Provide administrative and operational support:

● Support our UR team with day-to-day administrative tasks

● Manage calendars, schedule meetings, and coordinate appointments

● Handle follows ups for concurrent reviews (live phone calls, checking faxes, checking portals, sending authorization emails, data entry)

● Assisting with initiating pre-certifications (if needed)

Support Utilization Review and healthcare operations:

● Assist with authorization tracking and payer follow-up processes

● Communicate with insurance providers regarding authorization status and coverage verification

● Track authorization dates and assist with preventing lapses in coverage

● Document payer interactions, reference numbers, and updates accurately

● Coordinate with admissions, billing, and clinical teams to ensure information is communicated efficiently

Maintain accurate documentation:

● Document communications, follow-ups, and assigned tasks clearly

● Ensure operational trackers and records remain accurate and updated

● Support structured workflow management across multiple departments

Manage follow-ups and team coordination:

● Follow up consistently on outstanding administrative tasks and requests

● Support UR team with operational coordination and project tracking

● Communicate delays, missing information, or workflow issues early

● Assist with special projects and additional operational needs as assigned

Experience

● 1+ year of Utilization Review (some exposure to UR, insurance verification, authorizations, or medical billing) experience preferred

● 1-2+ years of administrative assistant, healthcare office, or operational support experience experience required

● Experience working in healthcare, behavioral health, admissions, or revenue cycle environments is a plus

● Comfort managing multiple responsibilities and structured follow-up tasks

Education / Training

● High school diploma required; Bachelor’s preferred (or equivalent experience)

● Experience with Google Workspace and EMR systems (Kipu) preferred

● Basic understanding of insurance authorization workflows or healthcare operations is a plus

Character Traits

● Proactive and dependable: Takes initiative, stays ahead of tasks, and follows through without constant oversight

● Strong multitasker: Effectively balances administrative responsibilities, follow-ups, and operational support in a fast-paced environment

● Detail-focused: Maintains accurate documentation, organized records, and consistent communication across departments

● Professional communicator: Interacts confidently and respectfully with leadership, staff, patients, and insurance providers

About Quadrant Billing Solutions:

At Quadrant Billing solutions, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.

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