POSITION SUMMARY

Responsible for assisting Operations with the development, implementation, and oversight of training for all production associates. This position works closely with department supervisors to ensure that manufacturing safety, quality, productivity, and performance expectations are effectively integrated into the training program. The role is responsible for helping document new training processes, developing effective training materials and methods, and ensuring training is consistent, clearly defined, properly documented, and aligned with operational requirements and company standards.

ESSENTIAL RESPONSIBILITIES

• Coordinate training schedules for new hires and employees who have bid into or transferred to new positions, based on the training requirements of the mill.
• Conduct training sessions covering designated areas, including on-the-job training, refresher training, safety-related training, and other required training programs.
• Develop and implement effective training methods and materials to support employee understanding, skill development, and successful job performance.
• Assist in developing, documenting, and maintaining standardized training processes, work instructions, standard work, and other training-related documentation.
• Administer written and practical testing to eligible associates to measure knowledge, skill development, and readiness for certification.
• Evaluate training effectiveness through testing, observation, employee performance, and training metrics.
• Report on the progress of employees during training periods and accurately document training results and employee performance.
• Monitor employees as they perform their assigned job functions and provide immediate coaching and correction when needed to ensure safe and proper work practices.
• Assist employees with questions or problems related to how to properly perform specific tasks associated with their job functions.
• Work closely with department supervisors and other departments to develop training materials, identify training needs, and obtain feedback to continuously improve the training program.
• Ensure quality requirements are incorporated into training and work closely with Quality to ensure all applicable QMS standards and requirements are followed.
• Provide regular feedback to department supervisors regarding employee training progression, performance, and readiness for certification.
• Develop, monitor, and maintain training metrics to measure the effectiveness and efficiency of employee training.
• Monitor and assist with the maintenance of all plant training records and files to ensure they are accurate, current, and properly documented.
• Monitor employee adherence to established written standards and training requirements prior to certification.
• Make recommendations for improving training materials, methods, processes, and overall training effectiveness.
• Promote open communication and employee involvement to support continuous improvement within the training program.
• Review, update, and recommend changes to standard work, work instructions, training materials, and other documentation as needed to ensure accuracy and effectiveness.

Core Responsibilities

• Coordinate and Conduct Training – Coordinate training schedules and conduct effective training for new hires, job bid employees, transfers, and existing associates, including on-the-job, refresher, safety, and job-specific training.
• Develop and Maintain Training Programs – Develop, document, and maintain effective training processes, materials, work instructions, standard work, and certification requirements to ensure consistent and effective employee training.
• Evaluate and Monitor Employee Competency – Monitor employee progress, conduct written and practical testing, observe job performance, provide coaching and corrective instruction, and ensure employees meet established requirements before certification.
• Maintain Training Records and Metrics – Maintain accurate training records, files, certifications, and training matrices while developing and monitoring metrics to measure training effectiveness, identify gaps, and track employee progression.
• Drive Training Improvement and Collaboration – Work closely with department supervisors, Quality, and other departments to identify training needs, develop solutions, ensure safety and QMS requirements are incorporated into training, and continuously improve training methods and processes.

Supervisory Responsibilities (If applicable)

QUALIFICATIONS and EDUCATION REQUIREMENTS

High school diploma or equivalent required; technical degree, certification, or additional education in manufacturing, training, quality, or a related field preferred.

Previous manufacturing experience required, with a strong understanding of production processes, safety requirements, quality standards, and job-specific work practices.

Previous experience training, coaching, mentoring, or developing employees in a manufacturing environment preferred.

Demonstrated ability to develop and document training materials, work instructions, standard work, and training processes.

Strong communication and interpersonal skills, with the ability to effectively train employees with varying levels of experience and learning abilities.

Ability to evaluate employee performance, provide constructive feedback, and identify training or development needs.

Strong organizational skills with the ability to manage multiple training schedules, maintain accurate records, and meet established deadlines.

Ability to work effectively with department supervisors, Quality, Operations, and other departments to identify training needs and improve training effectiveness.

Proficient in Microsoft Office and other applicable computer systems used for training documentation and recordkeeping.

Ability to read, understand, and effectively communicate written procedures, work instructions, safety requirements, and quality standards.

Must be able to demonstrate sound judgment, maintain confidentiality when appropriate, and consistently promote a safe, quality-focused work environment.

COMPENTENCIES/DESIRED CHARACTERISTICS

Adaptability and enthusiasm for learning and continuous improvement.

Strong communication and interpersonal skills.

Ability to train, coach, and provide constructive feedback.

Strong organization and attention to detail.

Effective problem-solving and critical-thinking skills.

Ability to work well with supervisors and employees.

Commitment to safety, quality, and employee development.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

The physical demands and work environment characteristics described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work is performed indoors in a manufacturing environment that is not climate-controlled.

Regularly required to stand, walk, use hands, and reach with hands and arms.

May occasionally be required to sit, stoop, kneel, crouch, or crawl.

Must be able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds.

May be exposed to fumes, airborne particles, moving mechanical parts, and moderate to high noise levels.

Must be able to communicate effectively and hear in a manufacturing environment.

Required to wear safety glasses, hearing protection, and other required PPE in designated areas.

May be required to stand and walk for 8 hours or more during a workday.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL OPPORTUNITY EMPLOYER:

minority/female/disability/veteran