Pathways Vermont DOC Transitional Housing- Property Manager North

The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont.

Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.

The Role: The Property Manager is a member of the Housing team and works in partnership with the Re-Entry Service Teams in the DOC Transitional Housing Program. This program provides transitional housing and supportive services to individuals to prepare them for and locate permanent housing. Many of these individuals have a history of chronic homelessness, and significant mental health challenges. Pathways Property Manager will be responsible for around 35-40 units across 5 Counties in Northern Vermont for our Pathways Master Lease Program serving our Department of Corrections Transitional Program. The Property Manager will work closely with our re-entry team to move participants from incarceration to the community and to address occupancy issues, perform regular inspections, send warning and termination notices, prepare program agreements, and organize contractors for unit turnovers, as well as perform basic maintenance and repairs.

Location: In Person, Northern Vermont: Addison County, Franklin County, Chittenden County, Lamoille County & Washington County

Schedule: Full Time (35-40 hours per week)

Supervisor: Statewide Property Manager Team Lead

Application Requirements: A Cover Letter and Resume are required with your application.

Responsibilities:

• Oversees program agreement signing, move-in, move-outs and regular inspections pursuant to Housing Standards as well as occupancy challenges and expectations.

• Responsible for property management for Pathways units including but not limited to repairs and maintenance, managing program agreements and fee responsibilities, unit turnovers and regular landlord inspections and utilities. Learning and or conducting basic maintenance (ie lock changes, hanging blinds, changing smoke detector batteries etc).

• Be well versed in the obligation of tenants, landlord and housing authority as outlined in tenants HUD subsidy contract and/or DOC program agreement.

• Engage with the Department of Corrections to efficiently move clients from incarceration to housing in the community in a timely manner.

• Ensure Pathways remain in compliance with all housing contracts, including, but not limited to: HUD, State Laws, Town Ordinances, DOC. Remain current with HUD rules and regulations Fair Housing, Disability Rights, and DOC Grant funds.

• Accurate and timely maintenance of electronic databases to track occupancy, vacancies, maintenance and payment information for all units occupied by Pathways program participants.

• Recruit landlords and units to the program as needed, track all outreach contacts on behalf of Pathways

• Submit rent requests to finance department to ensure timely and accurate payment of rent to property owner. Participate in lease negotiations and renewals with owners

• Ensure collection of participant occupancy fees and deposit and recording.

• Create regular invoices documenting participant payments and outstanding balances

• Organize vendor services and submit vendor invoices for payment

• Organize services to promote retention as needed (including cleaning, maintenance) and address tenant and/or property owner/neighbor complaints
  

• Secure and inspect vacant units on a regular basis

• Recruit, onboard and direct local contractors and vendors as needed and oversee contracted work, ensuring timely and satisfactory completion

• Draft and issue warning, termination and other notices as necessary participate in termination and eviction proceedings as necessary

• Prepare reports and participate in agency quality improvement efforts as requested

• Participate in required staff meetings and trainings as assigned

• Regular attendance is a requirement of the position

• Some availability after hours (nights/weekends) to address timely tenant issues required

• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

• Other Duties as assigned

Qualifications

• Comparable work experience preferred

• Experience in property management, sales, and/or real estate a plus

• Familiarity with housing laws, housing subsidy programs, and applicable regulations preferred

• Familiarity with geographic area and housing market preferred

• Comfort initiating new relationships and negotiations

• Must be able to work in a fast paced environment as well as possess strong problem solving skills, work ethic and computer proficiency

• Strong mediation skills and ability to navigate complex situations

• High level of organization and attention to detail

• Must be able to work semi-flexible hours

• Ability to travel

• Valid driver’s license, registration and reliable vehicle required

• Excellent verbal and written communication

• Must be comfortable with rapid growth and thinking out of the box

• Commitment to Pathways mission of housing as a human right

• Excellent interpersonal skills - the ability to network with landlords, funders, and community stakeholders

• Motivation for sales

• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations

• Lived experience of homelessness, mental health challenges, incarceration, and/or other life challenges will be considered an asset

• Willingness to self-reflect, learn, and practice new ways of being in relationships

• Risk and discomfort tolerance

Physical Requirements:

• Occasional exposure to outside environmental conditions for community-based meetings.

• Often meeting with persons in the community and/or visiting different businesses

• Regular extended travel by motor vehicle within geographic location

• Extending hand(s) and arm(s) in any direction at times when collecting paperwork, assisting with applications, etc.

• Extensive reading responsibilities

• Ability to ascend and descend stairs occasionally required (in instances when apartments, businesses and/or meeting places do not have an elevator)

• Stooping, Kneeling, Crouching. Occasionally during housing inspections to inspect various items.

• Regular operation of a computer and other office machinery including frequent typing.

• Grasping. Applying pressure to an object with the fingers and palm such as stapling, completing hand-written forms, etc.

• Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication at normal speaking levels.

• Occasionally lifting and carrying up to 50 pounds, occasionally exerting up to 20 pounds of force and/or up to 10 pounds of force frequently (opening doors at meeting places/businesses, etc.)

• The worker is required to have visual acuity to operate motor vehicles.

Compensation:

• $23 - $25 per hour

Benefits:

• Medical, dental and vision insurance

• Long Term Disability/Life Insurance

• Paid Time Off (accrual of 210 hours per year to start)

• 9 Paid Holidays Annually

• 403(b) Retirement Savings Plan

• Employee Assistance Program

• Wellness Reimbursement Program

• Longevity Recognition Rewards

• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support