About us

Unimarket and VendorPanel have recently merged and together, we provide award-winning technology used by medium and large corporate organisations as well as local and state government. Our clients are in Australia, Canada, New Zealand, and the US.

We manage billions of dollars in procurement spend and provide corporate, government and higher education buyers with a better way to do business with suppliers. It helps them simplify procurement, reduce risk and drive savings, while also leveraging procurement spend to drive positive social and economic impacts.

We are a people-centric culture and offer a family friendly work environment and the opportunity to take your career to the next level🚀

We’re looking for someone who’s technically minded or keen to learn, ready to become an expert on our platform and make a real impact by helping suppliers connect seamlessly with Unimarket.

This is a remote role, so you’ll need a quiet workspace and reliable internet. We’re committed to supporting flexible work and helping our team thrive wherever they are.

• Become a go-to expert on how Unimarket works day-to-day
• Lead supplier onboarding projects from start to finish
• Configure technical integrations between Unimarket and suppliers’ eCommerce systems (e.g. punch-out/round trip catalogues, purchase orders, invoices)
• Provide thoughtful, high-quality support to suppliers and internal teams
• Troubleshoot and document technical issues, raising bug reports when needed
• Keep suppliers and customers informed and engaged throughout projects
• Maintain and improve internal knowledge and help documentation

You’ll also:

• Support new customer implementations
• Collaborate with Support and Customer Success to solve integration issues
• Take on additional responsibilities to grow your skills and influence

• A 4-year degree is preferred, but not essential
• Curious, motivated, and eager to keep developing your skills
• Clear and confident communicator – written and verbal
• You enjoy solving problems and helping others succeed
• You’re organized, proactive, and comfortable managing multiple tasks
• You’re adaptable – you stay calm in change and find clarity in complexity
• You’ve worked directly with customers or clients and bring a service mindset
• You can explain technical concepts in simple, easy-to-understand language

• XML, REST APIs, or WebServices
• B2B system integrations
• Excel and data analysis

We welcome applications from people of all backgrounds and encourage candidates from marginalized communities to apply. If you need adjustments during the interview process, please let us know — we’ll do our best to support you. Please note:

• You must have the legal right to work in the United States
• A police record check will be required as part of the process.