Group Coordinator Lead-Digital Print Technician

DHL Supply Chain | Memphis, TN

What makes DHL great? Our people! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. Start your career with DHL today.

DHL is seeking a Group Coordinator Lead - Digital Print Technician to oversee daily production within our new customization operation supporting a major consumer-products brand. This is a hands-on technical lead role combining team coordination with the operation of UV flatbed printers and CO2 / fiber laser engraving equipment.

The ideal candidate has a minimum of 1 years' experience in digital printing, industrial print production, or manufacturing and possesses the ability to lead a production team and be a thoughtful problem solver.

Schedule: Monday - Thursday: 5:00am - 3:30pm

Pay: $22.35 / hour

What You'll Do:

Lead and coordinate daily production activities for a team including assignments, coaching, training, and shift handoffs:

• Operate and prepare UV flatbed printers, including material loading, alignment, preventative checks, and quality inspections.
• Operate CO2 and fiber laser engraving and laser etching equipment, setting machine parameters based on product requirements.
• Prepare and inspect products while monitoring quality and consistency.
• Read work orders, technical specifications, and production requirements to ensure jobs are completed accurately.
• Partner with internal departments to resolve technical and workflow issues.
• Perform routine equipment cleaning, preventative maintenance, troubleshooting, and consumable replacement.

Our Ideal Candidate Has:

• A high school diploma.
• At least 1 year of hands-on print production, digital printing, or related experience
• Experience leading a team in a manufacturing, warehouse, or production environment.
• Experience operating industrial printing equipment, UV flatbed printing, laser engraving/etching, or similar production equipment.
• Knowledge of UV ink systems, color calibration, RIP (Raster Image Processor) software, and print profiles.
• A strong mechanical aptitude and troubleshooting skills.
• The ability to read and follow technical specifications and work instructions.

Why Join DHL?

As a Certified Great Place to Work®, DHL is one of the largest logistics companies in the world. Focused on recognizing and supporting our people, we create strong teams and an excellent work environment where every employee has access to excellent benefits including:

• Affordable medical, dental, and vision coverage beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Unmatched training and career advancement opportunities

Grow your skills. Shape your world.

Group Coordinator Lead – Digital Print Technician

Role Purpose:

The Group Coord Lead-Digital Print Technician directs the day-to-day operations of the Custom area, coordinating people, workflow, and equipment across UV flatbed printing and laser engraving/etching to ensure safe, efficient, and high-quality output. The role blends hands-on technical operation (printer/laser setup, calibration, and inspection) with front-line leadership (work assignment, training, quality gatekeeping, communication, and continuous improvement). Technical scope includes preparing substrates, verifying surface flatness, running high-throw UV print jobs, operating CO2/fiber lasers, and enforcing quality and safety standards throughout the cell.

Key Accountabilities:

• Lead daily huddles; assign labor to printer, laser, prep, and inspection stations; balance workload to hit schedule and takt.
• Serve as first escalation point for safety, quality, and equipment issues; decide to pause/continue and rework paths within authority.
• Coach and mentor Operators I & II; deliver on-the-job training; verify competency against SOPs; reinforce 5S in the area.
• Coordinate with Design/Engineering/Production to resolve file/spec issues and improve flow; communicate status to stakeholders. (Internal collaboration with design, engineering, and production teams is explicitly required.)
• Oversee product preparation (degutting/unboxing, counts, staging) and surface cleaning using alcohol; confirm top-surface suitability prior to processing.
• Gatekeep substrate flatness and condition before queueing jobs to UV print or laser stations.
• Run CO2/fiber-based laser engraving/etching equipment; load, position, and secure materials; set speed/power/frequency/resolution per product requirements.
• Read work orders and technical specs; monitor production runs and report defects or malfunctions promptly.
• Inspect substrates for flatness, surface condition, and dimensions using precision tools (calipers, straightedges, thickness gauges).
• Apply adhesion promoter per procedure prior to UV print; verify treated products meet standards before entering print workflow.
• Perform in-process and final inspections for accuracy, clarity, alignment, and appearance; approve first-article/samples before full runs.
• Conduct nozzle checks, cleaning cycles, and alignment; monitor for clogging/misfires; escalate to maintenance/technical support as needed
• Perform routine cleaning and preventive maintenance; replace consumables (wipers, filters, inks) and inspect mechanical parts; troubleshoot mechanical/electrical/software issues to minimize downtime.
• Enforce PPE and laser/UV safety protocols; maintain an organized, hazard-free area compliant with safety guidelines; perform and document safety checks.

Required Education and Experience:

• High School Diploma or equivalent required
• Experience leading people in a manufacturing or warehouse environment
• Experience with industrial printers, UV flatbed printers, CO2/fiber-based laser engraving/etching equipment or related production equipment.
• Strong mechanical aptitude and troubleshooting skills.
• Ability to read technical specifications.

Our Organization is an equal opportunity employer.