This position needs to be based in Westerville, OH.

SL Network Design Practice Manager (US-O)

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

The Service Logistics Network Design Practice Manager will maintain ownership of pricing for regional North America RFQs, contract renewals, and CRFs from end to end.

This role will also partner closely with Account Management, Business Development, Finance, Operations, and regional/global Service Logistics functional experts to design commercially competitive, operationally feasible, and profitable solutions aligned with the customer's and Service Logistics strategy.

In addition, this role contributes to continuous improvement and innovation in commercial and pricing processes.

Responsibilities

• Leads the full commercial pricing and profitability process for RFQs (Global & Regional) and contract renewals.

• Develops and coordinates pricing with Account / Business Development Directors and Managers.

• Leads pricing sign-off process with key stakeholders, Controllers, and the Exec team.

• Owns and continuously improves pricing, costing, and profitability tools.

• Leads customer profitability reviews and margin improvement initiatives across existing accounts.

• Acts as commercial owner between customer, vendor, operations, and finance to ensure a healthy trading position.

• Coordinates and executes RFQs in adherence to the O2D Process.

• Supports TAM and commercial teams in developing value-driven proposals.

• Translates customer requirements into competitive and cost-effective solutions.

• Maintains and leverages a repository of solutions across regions and sectors.

• Works cross-functionally to develop end-to-end Service Logistics solutions.

• Matches customer requirements to Service Logistics processes and identify non-standard requirements for solution development (OSM).

• Articulates commercial and pricing proposals clearly to customers and internal stakeholders.

• Participates in customer meetings, workshops, and presentations as commercial SME.

• Acts as trusted advisor to Business Development and TAMs on pricing, contract structure, and solution design.

• Presents, trains, and coaches colleagues on pricing, profitability, and tender methodologies.

Required Education and Experience

• Bachelor's Degree, required.

• Master's Degree, preferred.

• Typically five (5)+ years in commercial pricing, tender management, account management, or related supply chain roles, required.

• Experience in complex, global, service-based environments, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.