At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

The Director of Supply Chain is a strategic leader responsible for designing, building, and optimizing Gifthealth’s end-to-end supply chain across procurement, inventory strategy, distribution, cold chain logistics, and network operations. This role owns the supply chain vision and execution, ensuring a scalable, resilient, and cost-effective infrastructure that supports rapid growth and exceptional patient outcomes.

This leader will operate as a key cross-functional partner to Operations, Pharmacy, Finance, and Executive Leadership—driving enterprise-level planning, supplier strategy, and network optimization while ensuring best-in-class compliance within a highly regulated healthcare environment. The Director will balance long-term strategy with hands-on execution, building the systems, partnerships, and team required to support a high-growth pharmacy and fulfillment network.

Supply Chain Strategy & Network Design

• Develop and execute a comprehensive supply chain strategy aligned with company growth, patient demand, and financial targets
• Design and optimize the end-to-end supply chain network, including sourcing, warehousing, fulfillment, and last-mile distribution
• Lead capacity planning and network scalability initiatives to support rapid volume growth and geographic expansion
• Establish long-term roadmaps for automation, systems, and infrastructure investments

Procurement & Supplier Management

• Own sourcing strategy for pharmaceuticals, cold chain packaging, and critical supplies, ensuring continuity, cost efficiency, and quality
• Build and manage strategic supplier relationships, including contract negotiation and performance management
• Mitigate supply risk through diversification strategies, forecasting, and contingency planning
• Partner with Finance to manage cost of goods, margin optimization, and budget forecasting

Inventory Planning & Demand Forecasting

• Lead demand planning and inventory optimization strategies to balance availability, waste reduction, and working capital efficiency
• Implement advanced forecasting models aligned with prescription volume, seasonality, and growth projections
• Establish inventory policies, safety stock strategies, and replenishment frameworks across all sites

Cold Chain & Distribution Excellence

• Own the strategy and execution of temperature-controlled logistics across the full distribution lifecycle
• Drive innovation in cold chain packaging, shipping methods, and vendor partnerships to improve reliability and reduce cost
• Ensure temperature integrity, compliance, and operational excellence across all distribution channels

Operational Execution & Continuous Improvement

• Partner closely with warehouse and pharmacy operations to ensure seamless execution of supply chain strategies
• Implement KPIs, dashboards, and analytics to measure performance across cost, service level, and quality metrics
• Lead continuous improvement initiatives leveraging Lean, Six Sigma, or similar methodologies
• Identify and deploy technology solutions (WMS, TMS, forecasting tools) to enhance scalability and visibility

Regulatory Compliance & Risk Management

• Ensure full compliance with all applicable regulations, including DSCSA, FDA, DEA, USP standards, and state requirements
• Partner with Quality and Compliance teams to maintain audit readiness and implement CAPA initiatives
• Develop and maintain risk management frameworks for supply disruption, temperature excursions, and product integrity

Facilities & Infrastructure Partnership

• Collaborate with Facilities and Engineering on site strategy, layout optimization, and expansion planning
• Provide supply chain input into buildouts, automation investments, and workflow design

Leadership & Team Development

• Build, lead, and develop a high-performing supply chain organization across planning, procurement, and logistics
• Establish clear goals, performance metrics, and development pathways for team members
• Foster a culture of accountability, innovation, and continuous improvement

• Bachelor’s degree in Supply Chain, Operations, Engineering, or related field (MBA or advanced degree preferred)
• 10–15+ years of progressive supply chain leadership experience, preferably within healthcare, pharmaceutical, or highly regulated environments
• Proven experience building and scaling supply chain functions in high-growth organizations
• Deep expertise in inventory planning, procurement strategy, and distribution network design
• Strong knowledge of cold chain logistics and regulatory requirements (DSCSA, FDA, DEA, USP)
• Demonstrated success influencing executive stakeholders and driving cross-functional alignment
• Experience implementing supply chain systems and analytics tools
• Skills:
  • Strategic Thinking & Execution
  • End-to-End Supply Chain Ownership
  • Financial & Commercial Acumen
  • Supplier Negotiation & Relationship Management
  • Data-Driven Decision Making
  • Regulatory & Risk Management Expertise
  • Change Leadership & Scalability Mindset

• Location: On-site
• Schedule: Full-time
• May require additional availability during or flexibility for escalations.
• Regular meetings with cross functional teams, departments, or leadership to ensure alignment.

• Must be able to operate at both a strategic and tactical level, shifting seamlessly between executive planning and operational execution
• Must be able to analyze complex data sets and translate insights into actionable supply chain strategies
• Must be able to lead cross-functional initiatives and influence stakeholders at all levels of the organization
• Must be able to oversee multi-site supply chain operations, including periodic onsite presence as needed
• Must be able to respond to critical supply chain or distribution issues, including after-hours escalation when necessary
• Must be able to travel to facilities, suppliers, and partners as required

Status: Full-time
FLSA: Exempt

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.