General Duties, and Responsibilities

• Receive customer orders, analyze short lead orders, and enter into the system.
• Responsible for issuing, expediting, de-expediting, and canceling purchase orders as required.
• Maintain good communication and develop strong relationships with the supply base.
• Complete receipt of goods and receipt of invoice in the warehouse system, work with the team to resolve receiving issues.
• Communicate and work with other departments as required to complete all tasks such as invoice resolution, inventory discrepancies, prioritizing shipments, and follow-up lost shipments.
• Work with suppliers and follow up on purchase orders to ensure all deliveries are on time. Communicate with the master scheduler when orders will be late, and drive to improve the delivery.
• Confirm new part setup by confirming the price, minimum order quantity, and supplier information in the system.
• Monitor supplier performance to assess the ability to meet quality and delivery requirements.
• Document import paperwork with the customs broker to ensure smooth import activities.
• Monitor supply chain performance metrics (KPI), and supplier scorecards, and work with suppliers to address areas for improvement.
• Manage inbound logistics on shipments to ensure orders are delivered on time
• Once material has arrived create work tickets.
• Create expected arrivals in the system.
• Process claims for shortages, overages, or damage.
• Assist with cycle counting to maintain accurate inventory.
• Maintain 5S in your work area.

Requirements

• High School Degree
• At least 2 year’s experience in a customer service, inventory, supply chain, or office manager position
• Experience and competence with MS Office Products including Teams, Outlook, Excel, PowerPoint, and Word.
• Experience with Sage 100 and X3 a plus

Competencies/Skills

• Assertive and clear written and oral communication.
• Detail-oriented, organized, and able to problem solve.
• Ability to work independently and team-orientated, with diverse individuals within and outside the TIG Organization.
• Self-motivated, self-directed, and hardworking.

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is frequently required to stand, sit, and walk. The employee is occasionally required to lift up to 40 pounds on their own, use hands to grasp or handle objects, reach with hands and arms, stoop, talk, and hear. Able to perform physical labor continually and stand for long periods.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required from personnel. All personnel may be required to perform duties outside their normal responsibilities as needed.