• Support the execution of the technical assistance (TA) strategy across modalities (e.g., direct TA, webinars, web-based workshop series); oversee development of tools and resources, ensuring high-quality, timely deliverables.
• Lead and oversee the development of high-quality, public-facing deliverables (e.g., presentations, briefs, reports, e-newsletters) tailored to diverse audiences, ensuring clarity, consistency, and strategic alignment.
• Manage relationships with Strategies Center partners, including subcontractors, vendors, subgrantees, subject matter experts (SMEs), and Advisory Committee members; oversee coordination of contracts, POs, invoicing, and partner communications.
• Serve as a secondary liaison to key stakeholders; support communication and coordination, help translate and route feedback, and elevate key issues and risks in collaboration with the Director.
• Analyze workforce and program data (including state-level and national datasets); translate findings into actionable insights, policy recommendations, and improvements to technical assistance.
• Represent the Strategies Center at convenings and conferences.
• Monitor federal and state policy, industry trends, and emerging practices (e.g., workforce innovations, technology/AI in care); integrate insights into Center strategy and resources.
• Advance a culture of continuous quality improvement (CQI), innovation, and learning across the Center.
• Perform other responsibilities as assigned.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• Bachelor’s degree in social sciences, health, economics, or related field required. Master’s degree preferred.
• 5-7 years of postgraduate work experience in a related capacity.
• Knowledge of issues related to the direct care workforce aging, disability, long-term supports and services (LTSS) and home and community-based services (HCBS).
• Strong understanding of state and federal policies and programs related to the direct care workforce.
• Fluency in the federal administrative ecosystem driving direct care workforce initiative navigating processes, timelines, and reporting requirements across agencies (e.g., HHS, ACL, ACF, CMS, DOL).
• Experience managing complex projects with many sub-grantees, sub-contractors, stakeholders, steering, and advisory committees.
• Proficiency in Microsoft Office Suite and experience with Asana or similar project management tools.
• Demonstrated skill in establishing and maintaining effective working relationships and communicating with vendors, clients, and diverse audiences.
• Adaptability in fast-paced environments while meeting deadlines and satisfying evolving project parameters.
• Solid professional presence with excellent communication and operational instincts; good strategic skills and sound business judgment.
• Demonstrated experience in supporting multiple projects simultaneously with a solid focus on results.
• Willingness and ability to participate in anticipated in-state and out-of-state travel, including overnight travel, as requested (up to 10-15%).

• Frequently required to sit or use a standing desk.
• Occasionally required to walk.
• Occasionally required to reach with hands and arms.
• Frequently required to talk or listen.
• Occasionally required to bend, lift or climb stairs.
• Occasionally required to lift light weights (less than 25 pounds).

• The noise level in the work environment is usually moderate.