Traffic & Project Manager

Location: Kansas City, MO
Department: Marketing Operations
Reports To: Traffic Director
Position Type: Full Time

So, what is Crux? It’s the nitty gritty, the heart of the matter. We know the traditional agency model isn’t a fit for everyone, so we take a different approach. Think of us as the “un-agency.”

When you join Crux, you become part of an entrepreneurial team committed to elevating brands and amplifying missions. We’re trusting, accountable and unrelenting driven to help each other and our clients succeed.

We’re seeking a proactive, organized and detail-oriented Traffic & Project Manager who can seamlessly blend traditional project management with traffic management functions. In this role, you’ll be a key player in the planning, execution, and delivery of marketing projects, keeping internal teams moving, managing workloads, and ensuring every piece lands on time, within budget and on strategy.

This role requires a sharp communicator who thrives in a fast-paced, client-centric environment, with the agility to manage shifting priorities and the maturity to keep things moving calmly and confidently.

Who You Are

You are someone who:

• Models Team Crux values with a collaborative, kind, and accountable approach
• Thrives in a fast-paced, client-driven environment and stays calm under pressure
• Brings structure and follow through to complex, multi workstream projects
• Takes pride in keeping teams organized, aligned, and moving forward
• Approaches challenges with a solution-oriented mindset
• Adapts quickly to changing priorities, timelines, and client needs
• Communicates clearly and thoughtfully, both written and verbal
• Builds strong, trusting relationships across teams
• Takes ownership of workflows and keeps work on track from kickoff through delivery
• Finds satisfaction in seeing projects land on time, on strategy, and with purpose

What You Will Do

Project Management

• Lead the scheduling and execution of complex marketing projects and campaigns across multiple clients.
• Manage project scopes, deliverables, budgets, timelines, and resourcing.
• Work closely with cross-functional teams—strategy, creative, digital, and content—to ensure alignment and timely delivery of all client work.
• Own the workflow for priority and high-visibility projects, ensuring each stage hits its mark.
• Communicate clearly and consistently with internal teams on project updates, blockers, and next steps.
• Participate and collaborate on communication for schedule and tactical planning updates to client as needed.
• Identify risks early and problem-solve to keep initiatives on track.

• Partner with the Traffic Manager to oversee day-to-day team resourcing and workload management
• Partner with marketing team to gather information to build project plans and ensure specialty teams have assets they need to do the work.
• Help prioritize incoming requests and ensure fair, strategic allocation of work across team members.
• Step in as needed to traffic work for other pods or departments, keeping the broader marketing and specialty teams functions running smoothly.
• Track progress, flag bandwidth constraints, and work with team leaders to make informed scheduling decisions.
• Maintain project tracking tools (e.g., Wrike), updating status, timelines, and assignments regularly.
• Act as a gatekeeper for workflow consistency across projects.

• A bachelor’s degree in marketing, communications, business, or a related field
• 3 - 5 years of experience in project management, with agency or marketing services experience preferred·
• Demonstrated experience in traffic management, resource planning, or creative operations·
• Familiarity with creative, content, social, and web or interactive workflows·
• Comfort working across multiple clients and managing several concurrent projects·
• Strong organizational skills with the ability to balance priorities and keep work on track·
• Exceptional written and verbal communication skills·
• Confidence partnering with cross-functional teams and navigating competing priorities·
• Experience using project management platforms (Trello, Asana, etc), with Wrike preferred·
• Proficiency in MS Office, especially Excel, and OneDrive·
• Bonus: Experience supporting marketing, creative, or content production teams