Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

The Credit & Collections Account Specialist is responsible for managing customer credit and collection activities to support company cash flow, reduce risk, and maintain strong customer relationships. This role partners closely with Sales, Service, Rental and internal teams to research, resolve, and communicate account-related issues accurately and effectively.

Through analysis, follow-up, and problem-solving, the Credit Account Specialist manages assigned customer accounts, ensures timely payment of receivables, and supports informed credit decisions. The role applies strong communication, analytical, and organizational skills to balance customer service with effective credit and collection practices, contributing directly to the company’s financial performance.

We value diverse backgrounds and perspectives and rely on each team member’s contributions to deliver accurate, timely, and professional service. This role requires clear and respectful written and verbal communication, strong attention to detail, and a commitment to working collaboratively with customers and internal teams to resolve credit and account-related matters effectively and in a timely manner.

At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.