Family Engagement Facilitator (FEF)
Assigned Borough: Staten Island
Supervisor: Director of Community Support & Outreach and Staten Island FACE Center

JOB SUMMARY
INCLUDEnyc’s Family Engagement Facilitator (FEF) focuses on educational system change and requires an
understanding of disability policies and special education, as well as effective family engagement and
inclusive educational environments.


KEY RESPONSIBILITIES
Project Management
● Serve as a dedicated borough lead for the NYS Education Department Office of Special Education
(NYSED OSE) FACE Center, focusing on early childhood or school-age groups.
● Serve as a member of the NYSED OSE Educational Partnership Regional Level Team (RLT)
and possibly other teams or workgroups, such as the Partnership Implementation Team
(PIT), ensuring the family engagement perspective is factored into the collaboration
activities while effectively partnering with teams from NYSED and NYC Public Schools.
● Provide expertise in research-based family engagement principles, leading educational
organization (EO) implementation teams, including EO leaders, in strategic family
engagement planning to meet their student outcomes and organizational goals.
● Participate in the development of targeted skills groups and support plans in collaboration
with NYSED Regional Partnership Centers (RPCs) and Technical Assistance Partnerships
(TAPs).
● Collaborate with the RPC to conduct needs assessments with identified educational
organizations (EOs) to inform the development of educational programs.
● Work with TAPs to determine the professional development needs of the FACE Center.
● Partner with the borough’s other FEF to ensure alignment across the borough’s FACE Center
team.
● Mentor, train, and support new FEFs and RRSs as needed.
● Support other FACE Center activities as needed.

Training & Technical Assistance
● Using NYSED's systematized process, provide targeted, discipline-specific professional
development and technical assistance to various stakeholders, including families, EO staff,
community groups, etc.
● Develop individualized EO family engagement training and coaching plans that utilize
identified frameworks aligned with support plans and targeted skills group goals and
objectives.
● Provide technical assistance to individual families and professionals seeking support and
guidance by clarifying issues, addressing barriers, offering information, and supporting the
person(s) in determining a course of action.
● Collaborate with regional partners, including school leaders, staff, and educational
administrators, to provide capacity-building focused on family and community
engagement in schools and other educational organizations.
● Cultivate and maintain school and community-based partnerships.
● Participate in OSE-required meetings, training, and professional learning.

Information and Resource Management
● Research, identify, and provide information and resources for youth, families, and
professionals.
● Collect and analyze data from FACE Center activities to evaluate effectiveness.
● Track and report program data as required, ensuring accurate and complete information
across multiple platforms.

REQUIRED QUALIFICATIONS
● Master’s degree in education, social work, or related fields (required as per NYSED contract).
● At least 4+ years of experience providing professional development and/or technical assistance.
● Knowledge of the special education landscape in NYC and familiarity with NYC public
schools, with experience working in one or more of the five boroughs.
● Experience with educational program design and/or adult learning.
● Experience in family engagement and awareness of family perspectives in educational
systems.
● Ability to manage complex projects with multiple deliverables and stakeholders.
● Skill in navigating different perspectives, needs, and challenges when working with multiple
stakeholders.
● Strong written and verbal communication skills; written and verbal fluency in English
required; bilingual fluency preferred.
● Strong organizational and multitasking skills with a focus on quality and continuous improvement.
● Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for
Business (including Gmail, Docs, Drive, Calendar), and Salesforce (preferred).
● Willingness and ability to travel intra-day across New York City and work occasional
evenings and weekends to deliver in-person services.
● Commitment to INCLUDEnyc’s mission of building positive outcomes for young New Yorkers
with disabilities.
● This position will require travel to Staten Island a minimum of three days per week.
SALARY AND BENEFITS
This position is a union position (OPEIU, Local 153) and, as such, compensation and benefits are subject to
the terms of the collective bargaining agreement. The current base salary for this position is $70,000.
INCLUDEnyc offers a comprehensive benefits package including health & wellness benefits, commuter
benefits, 403(b) plan with employer matching, and generous paid time off.

TO APPLY

Please submit a cover letter and resume with your application.